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OCS

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[HELP] Sitemap 404
« on: December 14, 2017, 08:37:42 PM »
When I generate the sitemaps in the admin i get a success message.
When I click "View your current sitemap.xml file" i get the website and a 404 page not found.
The URL is loaded correctly it seems .com/sitemap.xml

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OCS

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Re: [HELP] Sitemap 404
« Reply #1 on: December 19, 2017, 08:56:49 PM »
Why is there still no reply here?

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MB Themes

Re: [HELP] Sitemap 404
« Reply #2 on: December 20, 2017, 11:03:59 AM »
@OCS
Based on provided information it is even not possible to start looking what is problem.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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OCS

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Re: [HELP] Sitemap 404
« Reply #3 on: December 20, 2017, 04:23:44 PM »
@MB Themes..
So please tell me what more information do you need?
Like I said.. When I generate the sitemaps I get the success message that sitemaps were generated correctly.
Then, when I try to view the sitemaps, the website shows me a 404 page not found..
Not sure what more I can say about this..

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MB Themes

Re: [HELP] Sitemap 404
« Reply #4 on: December 20, 2017, 05:32:36 PM »
Url, error log. Have you checked chmod permissions in base folder if is possible to create new file?
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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OCS

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  • 18 posts
Re: [HELP] Sitemap 404
« Reply #5 on: December 20, 2017, 06:44:35 PM »
@MB Themes
Url i'd rather not post here in public forum. I will pm you this.
Error log I checked and there is nothing related to sitemaps in there. If you want I can forward you this.
Permissions are OK. I disabled the current sitemap.xml file and generated a new one. I see the new file generated in FTP root.

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MB Themes

Re: [HELP] Sitemap 404
« Reply #6 on: December 20, 2017, 07:06:07 PM »
@OCS
So can you see sitemap.xml on your FTP?
I've checked your site and sitemap.xml redirects to homepage (means error 404). This should never happen and represents problem with your htaccess.
To be sure try to clean htaccess file.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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OCS

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  • 18 posts
Re: [HELP] Sitemap 404
« Reply #7 on: December 20, 2017, 08:28:33 PM »
It was indeed an .htaccess issue.
Just needed to be pointed in the right direction.
Thanks.

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support

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Re: [HELP] Sitemap 404
« Reply #8 on: February 18, 2021, 04:19:06 PM »
I also have the same issue. When I generate sitemap from oc-admin, it shows and I can see it in my FTP. However, after some time; It gives 404 error when you try to access exemple.com/sitemap.xml and you cannot see it in the FTP. what could probably be the course?

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MB Themes

Re: [HELP] Sitemap 404
« Reply #9 on: February 18, 2021, 04:48:31 PM »
@support
You have some command probably that removes this file.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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support

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Re: [HELP] Sitemap 404
« Reply #10 on: February 18, 2021, 05:24:24 PM »
Ok. I have no idea of the commands that could probably remove the file. Do you have any idea?

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MB Themes

Re: [HELP] Sitemap 404
« Reply #11 on: February 19, 2021, 12:17:45 PM »
@support
I actually do not, only what comes to my mind is to check logs.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots