I am having an issue with the feedback option of the Backoffice manager plugin.

It seems that it is not possible to add feedback to user profiles that do not have ads.

I also get this error now and then: "User ID was not recognized. You are probably trying to add feedback to unregistered user."

Can you please help me out with this? I would like to give feedback to all users (also the users without any advertisement online).

I have emailed you the test domain where I experience the issue.

Thank you!

Hello osclassics

i am having a similar problem.  when i try and leave feedback from the user_public_profile. The first time, i get nothing. no successful message, no error. but if i try and repeat the process or refresh the page.  i get this error

User ID was not recognized. You are probably trying to add feedback to unregistered user.

if i leave feedback from a listing page. their is no problem.

did you ever get you problem sorted??

i have checked the debug file but there is nothing but notices lines.
i dont have any errors in my server logs

https://aweegander.com/user/profile/ElectronicSparesNI

i just noticed that form_feedback_add.php does not call the sellers info when leaving feedback from the user_public_profile.php

@BabyDunk
Please PM me login to your FTP and allow to leave feedback for unregistered as well.

@Frosticek

PM sent

@BabyDunk
Problem fixed, please validate.

What is required to do (for you it is already done):
Go to file:
oc-content/plugins/backoffice_manager/form/form_feedback_add.php

Find code:
if(osc_get_osclass_location() == 'user') { $user_id = Params::getParam('id'); }
Replace with:
if(osc_get_osclass_location() == 'user' && ($user_id == '' or $user_id == 0)) { $user_id = Params::getParam('id'); }

@Frosticek

Top job everything working as it should


Thanks again
Chris