*

Gift Dagogo

  • *
  • 3 posts
Users not receiving Registration mails
« on: October 15, 2020, 11:04:01 AM »
Good day, am having series of complains from my Site, Users no longer receiving mails to complete their Registration.

 also users no longer receive mails to Approve their listings. Pls help

*

MB Themes

Re: Users not receiving Registration mails
« Reply #1 on: October 15, 2020, 12:29:45 PM »
@Gift Dagogo
- check your mail server functionality
- check if related email templates exists
- check your error log
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

*

Gift Dagogo

  • *
  • 3 posts
Re: Users not receiving Registration mails
« Reply #2 on: October 15, 2020, 02:59:24 PM »
@Gift Dagogo
- check your mail server functionality
- check if related email templates exists
- check your error log

Still not working

*

MB Themes

Re: Users not receiving Registration mails
« Reply #3 on: October 15, 2020, 03:14:24 PM »
@Gift Dagogo
That's not answer, you have not uploaded your error logs, you have not confirmed email template exists, you have not confirmed your mail server is functional and can be tested from oc-admin.

You may check docs:
https://docs.osclasspoint.com/setting-up-a-mail-server

or discuss mail server setup with your hosting provider.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

*

Gift Dagogo

  • *
  • 3 posts
Re: Users not receiving Registration mails
« Reply #4 on: October 16, 2020, 12:03:45 AM »
@Gift Dagogo
That's not answer, you have not uploaded your error logs, you have not confirmed email template exists, you have not confirmed your
@Gift Dagogo
That's not answer, you have not uploaded your error logs, you have not confirmed email template exists, you have not confirmed your mail server is functional and can be tested from oc-admin.

You may check docs:
https://docs.osclasspoint.com/setting-up-a-mail-server

or discuss mail server setup with your hosting provider.
mail server is functional and can be tested from oc-admin.

You may check docs:
https://docs.osclasspoint.com/setting-up-a-mail-server

or discuss mail server setup with your hosting provider.

After setting up the Mail Server, it started working but only on Gmails.
Is not working Yahoo and Hotmail. What next should I do

*

MB Themes

Re: Users not receiving Registration mails
« Reply #5 on: October 16, 2020, 06:55:09 AM »
Mail server can just work or not, any other question should go to mail server provider.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots