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lbsib

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  • 17 posts
Hello,
so we use the Business profile and instant messenger plugins. On the business profile when you click on "Contact Seller" it sends an email to the business. That is nice, but I want it to create a Instant Message with the user so they still can talk over our website.
Is there a solution for that?

Thanks for your help

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MB Themes

@lbsib
Instant messenger is based on Item, business profile is based on User.
So you cannot use it.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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Oles

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  • 5 posts
Re: "Contact Seller" Button switch to use Instant Messenger plugin instead
« Reply #2 on: January 31, 2024, 10:03:34 PM »
@lbsib
Instant messenger is based on Item, business profile is based on User.
So you cannot use it.

Hi. Can I have an instant messenger button
<?php if(function_exists('im_contact_button')) { im_contact_button(); } ?>
place in a public business profile. which file should be edited.

Marked as best answer by frosticek on February 06, 2024, 11:39:07 AM
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MB Themes

Re: "Contact Seller" Button switch to use Instant Messenger plugin instead
« Reply #3 on: February 01, 2024, 11:50:54 AM »
Instant messenger threads are linked to Listing.
It means you cannot contact seller without referencing item (use it on public profile page etc).
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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Oles

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  • 5 posts
Re: "Contact Seller" Button switch to use Instant Messenger plugin instead
« Reply #4 on: February 02, 2024, 08:11:55 PM »
Instant messenger threads are linked to Listing.
It means you cannot contact seller without referencing item (use it on public profile page etc).

Thank you! I didn't realize that.  :D