"missing terms and conditions" will have no relation to theme or IM plugin.
Plugin will not remove other buttons, depends how deep it is pre-integrated with theme, but usually there is just standard integration.
Agree to disagree
. Probably its a plugin, also from osclasspoint that doesn't display correctly ( will investigate further )
As seen in pictures, it states its replacing the email sending with message sending. This happens only in one place, and not in the "widget" to the right. This should be stated in plugin description.
Also, it should be stated more clearly the mix of plugins, since I bought several plugins and "conflict" with each other, creating a bit of confusion.
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"there is no need to modify any theme files for this, everything is handled by messenger plugin on background"
Yet not true since I have to modify files to hide / cancel features in the theme, now having 3 chat buttons, of which only 2 are functional
.. Don't take it personally , but after spending more than 500E on plugins and theme, I am a bit upset that things don't work out of the box