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StefanGr

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  • 51 posts
Missing Messages
« on: January 28, 2022, 02:22:49 PM »
Hey.

Using Delta theme v1.2.1, with Online Chat  2.1.1 Plugin.
It seems that in the demo page ( screen 1 ) there is a Message link
In my install it is not there ( screen 2 ).
 :o
 Either i did something wrong, in configuring the theme, or the function does not exist.

Code: [Select]
<?php if(function_exists('im_messages')) { ?>
        <a href="<?php echo osc_route_url('im-threads'); ?>">
          <span><?php _e('Messages''delta'); ?></span>
Did i do something wrong or is something missing ?
;) nothing here, move on.

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MB Themes

Re: Missing Messages
« Reply #1 on: February 01, 2022, 03:55:31 PM »
@StefanGr
Link should be auto-generated.
im_messages is essential function of instant messenger.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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StefanGr

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  • 51 posts
Re: Missing Messages
« Reply #2 on: February 03, 2022, 06:02:25 AM »
@StefanGr
Link should be auto-generated.
im_messages is essential function of instant messenger.
oh..so Instant messaging is a different plugin , not related to online chat ?
;) nothing here, move on.

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MB Themes

Re: Missing Messages
« Reply #3 on: February 03, 2022, 09:11:12 AM »
@StefanGr
Correct.
We have on plan to create brand new messenger plugin that will act like merge of online chat & instant messenger at same time, but yet did not agreed on infrastructure questions.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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StefanGr

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  • 51 posts
Re: Missing Messages
« Reply #4 on: February 04, 2022, 02:00:03 PM »
@StefanGr
Correct.
We have on plan to create brand new messenger plugin that will act like merge of online chat & instant messenger at same time, but yet did not agreed on infrastructure questions.

Eh.. be more specific in description ( on the shop page )
Anyway , I bought it and :
1 . on Mobile it displays  the correct button for  Send message to seller.
2 . on mobile the other "send message " button remains ( i think the one from osclass ) that dosent work , i can't find the messages anywere )- not a real issues since i can hide /delete it.
3. On desktop, the new button does not appear.
4. The "classic" send a message button does not work, giving an error related to the fact that " I did not accept the terms and conditions"
 :o :o :o
P.s : few more issues to report, later today, regardin other plugins.
;) nothing here, move on.

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MB Themes

Re: Missing Messages
« Reply #5 on: February 04, 2022, 02:56:28 PM »
"missing terms and conditions" will have no relation to theme or IM plugin.
Plugin will not remove other buttons, depends how deep it is pre-integrated with theme, but usually there is just standard integration.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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StefanGr

  • ***
  • 51 posts
Re: Missing Messages
« Reply #6 on: February 04, 2022, 04:37:18 PM »
"missing terms and conditions" will have no relation to theme or IM plugin.
Plugin will not remove other buttons, depends how deep it is pre-integrated with theme, but usually there is just standard integration.



Agree to disagree :). Probably its a plugin, also from osclasspoint that doesn't display correctly ( will investigate further )

As seen in pictures, it states its replacing the email sending with message sending. This happens only in one place, and not in the "widget" to the right. This should be stated in plugin description.
Also, it should be stated more clearly the mix of plugins, since I bought several plugins and "conflict" with each other, creating a bit of confusion.

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"there is no need to modify any theme files for this, everything is handled by messenger plugin on background"
Yet not true since I have to modify files to hide / cancel features in the theme, now having 3 chat buttons, of which only 2 are functional :)

.. Don't take it personally , but after spending more than 500E  on plugins and theme, I am a bit upset that things don't work out of the box ;)
« Last Edit: February 04, 2022, 09:18:50 PM by StefanGr »
;) nothing here, move on.

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MB Themes

Re: Missing Messages
« Reply #7 on: February 07, 2022, 10:51:50 AM »
@StefanGr
If you add some kind of validation into some form, it is hard to track from where it comes.
In this case, I am not aware any plugin would check if "terms and conditions" are checked on instant messenger thread, but you may try to disable GDPR one that is only one I know having terms and conditions.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots