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Koh Chang

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  • 10 posts
Recaptcha plugin not working
« on: May 20, 2023, 02:53:00 PM »
It just keeps saying that the captcha is invalid when using the plugin.

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MB Themes

Re: Recaptcha plugin not working
« Reply #1 on: May 21, 2023, 04:42:20 PM »
Check if you have not setup also osclass built-in captcha and that you have captcha badge in form.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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Koh Chang

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  • 10 posts
Re: Recaptcha plugin not working
« Reply #2 on: May 22, 2023, 06:54:15 AM »
Yes i only setup 1 and yes I can see the captcha badge. But still dosnt work.

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MB Themes

Re: Recaptcha plugin not working
« Reply #3 on: May 22, 2023, 07:13:34 AM »
That is impossible.
Send screenshot from osclass settings, plugin settings and url
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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Koh Chang

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  • 10 posts
Re: Recaptcha plugin not working
« Reply #4 on: May 29, 2023, 07:25:56 PM »
Only the recaptcha plugin is active. The osclass spam bot is not active. But the captcha keeps saying error. kohchang(.)asia
« Last Edit: May 30, 2023, 04:42:24 AM by Koh Chang »

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MB Themes

Re: Recaptcha plugin not working
« Reply #5 on: May 30, 2023, 08:56:52 AM »
Then you have probably not added recaptcha code to specific form. Do you see it in front?
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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Koh Chang

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  • 10 posts
Re: Recaptcha plugin not working
« Reply #6 on: May 30, 2023, 01:19:38 PM »
I can see it in the forms yes. Its just gives me an error all the time saying its not completed the captcha correct. The only thing I can think of is I am using cloudflare, could his be a problem?

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MB Themes

Re: Recaptcha plugin not working
« Reply #7 on: May 30, 2023, 03:09:24 PM »
Not sure about cloudflare, send url
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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Koh Chang

  • **
  • 10 posts
Re: Recaptcha plugin not working
« Reply #8 on: May 30, 2023, 03:24:09 PM »

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MB Themes

Re: Recaptcha plugin not working
« Reply #9 on: June 01, 2023, 03:10:34 PM »
you have something wrong there.
not sure if it is not in conflict with pwa as well, try to disable and test.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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Koh Chang

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  • 10 posts
Re: Recaptcha plugin not working
« Reply #10 on: June 02, 2023, 07:23:34 AM »
I have not changed anything else. All I have added are the plugins that we purchased.

I tired to disable PWA plugin but Captcha still doesn't work. Ive been trying for over a week and there is not else available on google for help.

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Koh Chang

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  • 10 posts
Re: Recaptcha plugin not working
« Reply #11 on: June 02, 2023, 07:34:04 AM »
Or if this doesn't work is there any other solution to add a simple captcha without using the plugin?

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MB Themes

Re: Recaptcha plugin not working
« Reply #12 on: June 05, 2023, 10:20:24 AM »
No as it would only be front-office integrated.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots