Osclass Support Forums
Osclass plugin support => Free Osclass Plugins => Topic started by: njsb777 on May 01, 2017, 07:35:03 PM
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Hi, I activated the "Profile Picture" plugin in the veronika theme and it presents the following error:
When you add a new profile photo, it is not updated or saved.
The default image of veronika's profile still appears.
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@njsb
Sorry, what it shows?
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I need to update the photo and it does not work. I sent you the catch.
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@njsb
In this case I am pretty sure you do not have correct permissions on plugin's folder, as it works correclty on demo site.
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Change the permissions of the profile_picture folder to 0775 and 0777, it does not work ...
Clear your browser cache and either.
What can be? :-\
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@njsb
No idea, you could also try to manually upload image to plugin folder to see if it works. Enable debug mode to seek for errors.
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Manually by ftp I can change the default image. But it is not the right thing to do.
I need users to change their photo.
:( :(
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@njsb
I can't help you as I can't reproduce issue on our servers.
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@frosticek
I can not find a solution. Who else has this error? :-\ :-\ :-\
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@njsb
Well I cannot reproduce problem. Try on different test subdomain.
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It did not work.
I'm going to deactivate the plugin.
Thank you.
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UP
Because i have exactly the same problem but I do not want to deactivate the plugin but to find this bug, nothing happens when you upload a photo..
How can we do ? thanks
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@driione
My expectation is that this is issue with file system/hosting on particular folder where photo cannot be saved.
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Thank you frosticek
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In fact I faced the same problem. My resolution is to upload a small size photo. Please try uploading 200 by 200 px photo/avatar and you would be able to see the new avatar profile.