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Carlos Carcamo

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  • 105 posts
  • LaKompra.com
Double email sent
« on: December 14, 2016, 03:29:05 PM »
Hey, guys, I'm having a hard time to finding or fix where I can remove the email template that osclass include by default when someone is sending a message to the seller.

I want to have just the instant message plugin email template.

To be more specific I need to remove or disable email_item_inquiry
LaKompra.com

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MB Themes

Re: Double email sent
« Reply #1 on: December 14, 2016, 03:45:05 PM »
@Carlos
Removing template will not help you, you should look for option to disable this mail.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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Carlos Carcamo

  • ****
  • 105 posts
  • LaKompra.com
Re: Double email sent
« Reply #2 on: December 14, 2016, 03:47:00 PM »
@Carlos
Removing template will not help you, you should look for an option to disable this mail.

Yes, I understand but how the other people handle this situation, I test the plugin and I receive two email, the default from osclass core and the one from the instant message, both from new message.
LaKompra.com

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MB Themes

Re: Double email sent
« Reply #3 on: December 14, 2016, 04:02:07 PM »
@Carlos
You can simply avoid using contact form and place here send message button.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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Carlos Carcamo

  • ****
  • 105 posts
  • LaKompra.com
Re: Double email sent
« Reply #4 on: February 23, 2017, 05:02:38 AM »
- Problem has been fixed in the new version 1.0.7 Im just receiving one email from the plugin
LaKompra.com

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MB Themes

Re: Double email sent
« Reply #5 on: February 23, 2017, 07:07:03 AM »
@Carlos
I do not think so, we have not done any such modification.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots