Osclass Support Forums

Osclass theme support => Omega Oc-Admin Osclass Theme => Topic started by: David Beaudoin on March 08, 2021, 06:57:26 AM

Title: Alerts do not work
Post by: David Beaudoin on March 08, 2021, 06:57:26 AM

I have a problem, when i try to activate an alert i do not get it and it is not a mail server problem.

It does not come from the theme either.

https://abrutis.net

Title: Re: Alerts do not work
Post by: MB Themes on March 08, 2021, 08:08:48 AM

@David
Notification emails are sent using daily cron.

Title: Re: Alerts do not work
Post by: David Beaudoin on March 08, 2021, 08:15:59 AM

Does this mean that I receive the alerts once a day?

Title: Re: Alerts do not work
Post by: MB Themes on March 08, 2021, 08:17:20 AM

@David
Correct.

Title: Re: Alerts do not work
Post by: David Beaudoin on March 08, 2021, 08:34:07 AM

Thanks !

Title: Re: Alerts do not work
Post by: David Beaudoin on March 10, 2021, 02:52:23 PM

Hello, I come back to you because the alerts are definitely not working...

Title: Re: Alerts do not work
Post by: MB Themes on March 10, 2021, 04:47:26 PM

@David Beaudoin
Cron setup properly in cron console? I was doing testing 2 months ago and few weeks ago as well and everything worked properly, so currently not planning to put any more effort to it.

Title: Re: Alerts do not work
Post by: David Beaudoin on March 11, 2021, 07:36:08 AM

Quote from: MB Themes on March 10, 2021, 04:47:26 PM

@David Beaudoin
Cron setup properly in cron console?

Where do I find this console?

Title: Re: Alerts do not work
Post by: MB Themes on March 11, 2021, 07:40:47 AM

@David Beaudoin
Discuss with your hosting.
https://docs.osclasspoint.com/cron-setup

Title: Re: Alerts do not work
Post by: David Beaudoin on March 11, 2021, 07:42:57 AM

Thanks !

Title: Re: Alerts do not work
Post by: David Beaudoin on March 11, 2021, 07:54:16 AM

As usual, I don't understand a thing...

Title: Re: Alerts do not work
Post by: PhilipgareeVP on March 24, 2021, 08:12:51 AM

Hi.  Alerts are firing properly upon problem detection, but although Ive ticked the box for Decreases I am not receiving another email when the problem is resolved.

Thank you

Title: Re: Alerts do not work
Post by: David Beaudoin on March 24, 2021, 09:57:09 AM

For my part I could not solve the problem so I deleted the alerts ... Too bad!

Title: Re: Alerts do not work
Post by: David Beaudoin on March 24, 2021, 09:58:20 AM

The cron does not work there is nothing to do