Osclass Support Forums

Osclass theme support => Omega Oc-Admin Osclass Theme => Topic started by: David Beaudoin on March 05, 2021, 08:20:47 PM

Title: Registration problem
Post by: David Beaudoin on March 05, 2021, 08:20:47 PM
Hello, there is a problem on my website. It is not possible to register.

on the messages it is written:

1) your account has been created
2) This user does not exist

On the other hand, when I receive the registration email from a new user, the "email:" field is empty ...


https://abrutis.net
Title: Re: Registration problem
Post by: David Beaudoin on March 05, 2021, 08:25:41 PM
I corrected my message which was incomplete
Title: Re: Registration problem
Post by: David Beaudoin on March 05, 2021, 08:38:53 PM
I specify that I have already changed the user-register.php file to restore the original one
Title: Re: Registration problem
Post by: David Beaudoin on March 06, 2021, 12:41:13 PM
Help me please, it's urgent. thank you in advance
Title: Re: Registration problem
Post by: MB Themes on March 06, 2021, 02:11:37 PM
@David Beaudoin
I would recommend following:
- try to disable plugins if it is not caused by one of them
- enable error loging and then look into log file if you are not getting some errors there
- go to t_user table on database and try to manually add new record if it is working
Title: Re: Registration problem
Post by: David Beaudoin on March 06, 2021, 02:32:52 PM
1) it does not come from plugins
2) Error log is not displayed
Title: Re: Registration problem
Post by: David Beaudoin on March 06, 2021, 02:38:30 PM
3) I can't do it. I suck with phpmyadmin
Title: Re: Registration problem
Post by: David Beaudoin on March 06, 2021, 03:02:38 PM
Can I send you my credentials privately?
Title: Re: Registration problem
Post by: David Beaudoin on March 07, 2021, 01:27:56 PM
Hello Michal, I'm not asking you to do this for me for free but please help me. thank you in advance
Title: Re: Registration problem
Post by: MB Themes on March 07, 2021, 01:45:03 PM
@David Beaudoin
For custom work send details to [email protected], I am not sure if you did all steps completely as there is probably almost no other space for errors.
Title: Re: Registration problem
Post by: David Beaudoin on March 07, 2021, 01:57:19 PM
It is done. Thank you
Title: Re: Registration problem
Post by: David Beaudoin on March 07, 2021, 02:03:25 PM
Error logging gives nothing