*

Loma

  • ***
  • 69 posts
  • Loma

i just see it has been removed from osclass market when i go to download it again.
how can i download it ? how can i update ?

https://market.osclass.org/plugins/payments/osclass-pay-plugin-ecommerce_913

*

MB Themes

Re: why oscpass Pay removed from osclass market ? how can i update it ?
« Reply #1 on: November 30, 2017, 03:58:35 PM »
@Loma
All our products has been retracted from osclass market.
You must contact osclass support for more details.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

*

Loma

  • ***
  • 69 posts
  • Loma
Re: why oscpass Pay removed from osclass market ? how can i update it ?
« Reply #2 on: December 01, 2017, 04:11:17 AM »
i have been contact him but he not yet reply me?
what problem with your product ?

*

MB Themes

Re: why oscpass Pay removed from osclass market ? how can i update it ?
« Reply #3 on: December 01, 2017, 08:44:16 AM »
@Loma
Our account has been suspended as osclass staff is not ready for critics and constructive communication. As far as this is not our decission, continuation of support and updates must be covered by osclass team.
As far as we are not able to validate user orders, we cannot provide support to them.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

*

MB Themes

Re: why oscpass Pay removed from osclass market ? how can i update it ?
« Reply #4 on: December 17, 2017, 07:22:32 PM »
How is it related to this topic?
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

*

MB Themes

Re: why oscpass Pay removed from osclass market ? how can i update it ?
« Reply #5 on: December 17, 2017, 08:24:59 PM »
Ok so it is not related in any way.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

*

arun008

  • ***
  • 46 posts
Re: why oscpass Pay removed from osclass market ? how can i update it ?
« Reply #6 on: December 20, 2017, 05:22:55 PM »
Osclass team reply “this developer was banned in our Market due to continuous infringements of our terms and conditions. We won't provide future updates of this theme, you can ask the developer.”

*

MB Themes

Re: why oscpass Pay removed from osclass market ? how can i update it ?
« Reply #7 on: December 20, 2017, 05:35:43 PM »
So what you expect? Osclass team does not care about existing customers, double reason for us to not waste time with tracking of orders on market.
Your order is covered by osclass team, they cannot tell you "ask developer".
These are problems that should be solved by osclass team and we will take no further actions there.

We've been banned for posting external links on their forums those terms are not related to market, nor account. Hovewer our sales were increasing each month for 3 years that lowers sales of their own product, it might be wise to ban our account for some stupid reason, if it exists.
Anyway, try to find developer that will tell you something positive on osclass team, their respond, support and products promotion... you will not.
« Last Edit: December 20, 2017, 05:41:05 PM by MB Themes »
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

*

ishan

  • ****
  • 126 posts
Re: why oscpass Pay removed from osclass market ? how can i update it ?
« Reply #8 on: December 21, 2017, 05:46:55 AM »
@MBTHEMES

You are right sir,

If osclass team will do that with every developers then how they will grow their business. I think they dont know if your osclass sales will increasing then your name will more promote. why they are suspending Good developers like you.. its really disappointed. I think they need to understand their developers.

They can remove external links from forums if developer is posted. but dont Ban any developer.

*

MB Themes

Re: why oscpass Pay removed from osclass market ? how can i update it ?
« Reply #9 on: December 21, 2017, 08:22:09 AM »
@ishan
They do not need and they never wanted. Only what matters are money.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots