Hello,
As technical support failed to address the issues iv found and their response is a "line of code", maybe posting here, somebody will figure it out and guide me further, as a normal user, not skilled programmer
and since I'm fed with technical support short answers, where it seems they don't understand the issues for payed products.
1. If I activate e-commerce, and a user post item for sale with stock and shipping method and another user wants to buy he gets an error that City is not completed.
In Backoffice , at City field there is a Select box ( dropdown ) with nothing selected.
In front office, in user profile, there is a text box. If the user types his city and saves, nothing happens in backend.
If i set the City field manually from Backoffice everything works.
The error persist. I don't know if is osclass related , theme related or pay plugin related. 2. If a user has an order, and sets the status of the order from Front office to : Cancelled, Shipped etc., the status doesn't change.
2.1 If i set the order from preparing to shipped , or confirmed, from Front office , automatically it's set as Cancelled in Backoffice.
2.2 If i set Confirmed, Shipped, Cancelled from Back office, the status doesn't update in front office.
2.3 The user gets an email , with Confirmed order. In the email also it states that the order is Cancelled. Payment is done via Stripe or Admin Pay.
In any of the cases, the email arrives on time, stating the order is Processing, then in the body of the email it states Cancelled
As seen in picture, the first part of the email states : Order in Processing ( underlined with red ) then START_ANNULAT , stating order is Cancelled ( underlined with red ) , and that the money are refunded. The amount is not refunded ( gladly the expenses are supported by us , using our cards , and our products so no damage here )
Tnks in advance