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Jean Super

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  • 12 posts
API key validation failed
« on: September 13, 2023, 09:13:31 AM »
Hello,

I've copied OsclassPoint API Key from my account (see attachment), pasted it in settings et saved.
So when I try to see themes or plugins in market, I've this error
Quote
API key validation failed, response from server is empty. Your API key is: "xXxXxXxXxXxXxX", make sure it is correct

I've tried to generate an other key. But I've still same error.

Can you help me to fix it, please ?

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MB Themes

Re: API key validation failed
« Reply #1 on: September 13, 2023, 03:03:32 PM »
@jean
I would say you are not able to get to osclasspoint.com from your server.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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Jean Super

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  • 12 posts
Re: API key validation failed
« Reply #2 on: September 14, 2023, 08:58:24 AM »
I can ping osclasspoint.com from my server

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MB Themes

Re: API key validation failed
« Reply #3 on: September 15, 2023, 09:47:24 AM »
6000 ms ping is too much
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots