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alex7070

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  • 132 posts
Hello!

After upgrading from version 3.9 (osclasscommunity.com) to the your new version(4.3) , the emails from the site stopped sending.

Marked as best answer by frosticek on January 28, 2021, 05:37:49 PM
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MB Themes

Check & test your mail server, from v4.2 php mailer was upgraded from 5.x to 6.x
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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alex7070

  • ****
  • 132 posts
Thanks!

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alex7070

  • ****
  • 132 posts
Re: After upgrading from version 3.9 the emails from the site stopped sending
« Reply #3 on: February 19, 2021, 11:09:08 AM »
Check & test your mail server, from v4.2 php mailer was upgraded from 5.x to 6.x


Hi! I can see that emails from the site are still poorly sent. Is PHP Mailer the same as the standard PHP Sendmail function?

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MB Themes

Re: After upgrading from version 3.9 the emails from the site stopped sending
« Reply #4 on: February 19, 2021, 12:18:29 PM »
@alex7070
No, PHP mailer is upgraded to latest version, there are some differences so you should check your mail server configuration and test it.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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alex7070

  • ****
  • 132 posts
Re: After upgrading from version 3.9 the emails from the site stopped sending
« Reply #5 on: February 19, 2021, 02:18:44 PM »
@alex7070
No, PHP mailer is upgraded to latest version, there are some differences so you should check your mail server configuration and test it.

How can I check & test hosting mail server?

I should create PHP info file?


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MB Themes

Re: After upgrading from version 3.9 the emails from the site stopped sending
« Reply #6 on: February 19, 2021, 03:44:50 PM »
@alex7070
I would suggest using Test button in Settings > Mail server
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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alex7070

  • ****
  • 132 posts
Re: After upgrading from version 3.9 the emails from the site stopped sending
« Reply #7 on: February 19, 2021, 04:34:12 PM »
@alex7070
I would suggest using Test button in Settings > Mail server

It looks like the test has failed. Attached screenshots. What should I write to the hosting? What could be the problem there? If I can't set up a hosting mail server, how to set up a gmail service for sending?

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MB Themes

Re: After upgrading from version 3.9 the emails from the site stopped sending
« Reply #8 on: February 19, 2021, 05:17:21 PM »
Well you have nothing there so you did nothing yet.
Fill all information with data from hosting provider, regarding mail server.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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alex7070

  • ****
  • 132 posts
Re: After upgrading from version 3.9 the emails from the site stopped sending
« Reply #9 on: February 19, 2021, 06:10:09 PM »
Well you have nothing there so you did nothing yet.
Fill all information with data from hosting provider, regarding mail server.

Usually, when using php sendmail, you don't need to fill anything. This is done, for example, in the Wordpress script.
I thought that necessary to fill out only to use Gmail to send emails. Or necessary to fill in for osclass anyway? Where can I find information how to fill out there?

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MB Themes

Re: After upgrading from version 3.9 the emails from the site stopped sending
« Reply #10 on: February 19, 2021, 06:56:54 PM »
@alex7070
Usually, when you use php send mail, that mail goes to spam folder.
Osclass use PHP mailer library and not php built-in mail function.
You can get all those information from hosting provider, I think I mentioned that at least 2 times.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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alex7070

  • ****
  • 132 posts
Re: After upgrading from version 3.9 the emails from the site stopped sending
« Reply #11 on: February 19, 2021, 07:20:39 PM »
@alex7070
Usually, when you use php send mail, that mail goes to spam folder.
Osclass use PHP mailer library and not php built-in mail function.
You can get all those information from hosting provider, I think I mentioned that at least 2 times.

It's very strange, because right after installing osclass 4.2 I received an email. And now emails sometimes come, but not always.