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grandana

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API KEY
« on: May 01, 2023, 08:50:47 AM »
Hi, I am trying to enter the API key from my profile page in site settings but always I get the response :API key validation failed, response from server is empty. Your API key is: "xxxxxxxxxxxxxxxxx", make sure it is correct.
Any tip, please

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MB Themes

Re: API KEY
« Reply #1 on: May 03, 2023, 06:00:26 PM »
Save it before validating
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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grandana

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Re: API KEY
« Reply #2 on: May 06, 2023, 10:31:39 PM »
I did it, still same result

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MB Themes

Re: API KEY
« Reply #3 on: May 07, 2023, 11:35:21 AM »
It coukd be connection issue as well if response from server is empty
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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grandana

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Re: API KEY
« Reply #4 on: May 07, 2023, 05:07:57 PM »
So, I go in my account, I generate a new key or use the existing one, copy and paste it in my application settings, save and validate. I doesn't work. I did a new installation(same domain), still didn't work.

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MB Themes

Re: API KEY
« Reply #5 on: May 07, 2023, 06:05:25 PM »
It coukd be connection issue as well if response from server is empty
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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grandana

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Re: API KEY
« Reply #6 on: May 10, 2023, 02:49:42 PM »
I have the site on a freebsd jail and behind a reverse proxy and I only allow ports 443 and 80. Does this com with your server for API key check use some special protocol or port?

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MB Themes

Re: API KEY
« Reply #7 on: May 11, 2023, 08:59:28 PM »
Its simple curl to osclasspoint.com
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

Marked as best answer by frosticek on May 12, 2023, 04:16:04 PM
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grandana

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Re: API KEY
« Reply #8 on: May 12, 2023, 02:02:40 PM »
Thanks, checked and didn't have php curl module installed. Works fine now

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MB Themes

Re: API KEY
« Reply #9 on: May 12, 2023, 04:16:00 PM »
Cool :)
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots