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alexiar

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  • 5 posts
API Key validation problem
« on: March 17, 2022, 02:47:29 PM »
Every time I try to validate the API Key I get the following message

API key validation failed, response from server is empty. Your API key is: "xxxxxxxxxxxx", make sure it is correct.

And I'm sure it's correct.

ANy ideas?

Thanks!!

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MB Themes

Re: API Key validation problem
« Reply #1 on: March 17, 2022, 08:19:22 PM »
Have you saved before validating?
No white spaces?
Did you try to regenerate api key and try different?
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alexiar

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  • 5 posts
Re: API Key validation problem
« Reply #2 on: April 25, 2022, 04:35:34 PM »
Now it says that the domain doesn't match the one in my profile, even though it does.

Here's a screenshot of the URL where ossclass is running from and the one detailed in my user profile.

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MB Themes

Re: API Key validation problem
« Reply #3 on: April 25, 2022, 07:19:13 PM »
Osclass has bug with retrieving domain in case it is 2nd level (.ar.com)
Will be fixed in 8.0.2
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Re: API Key validation problem
« Reply #4 on: May 08, 2022, 01:25:47 AM »
Osclass has bug with retrieving domain in case it is 2nd level (.ar.com)
Will be fixed in 8.0.2

We installed 8.0.2 - the verificaton issue is still present.

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MB Themes

Re: API Key validation problem
« Reply #5 on: May 08, 2022, 09:26:11 AM »
We've found and updated your profile.
It seems that fix works ok as we've received correct domain instead of just com.ar

Please test now  ;)
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots