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Diana NDZ

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  • 3 posts
Can't login either as admin or user
« on: April 13, 2022, 11:36:04 AM »
Hi everybody,
since yesterday I can't login either as admin either as user, on my Osclass Evolution v. 4.3 website
Tried to reset passwords from phpmyadmin and still tells me that password is incorrect. The only change that I made was to change the domain name but logged in as admin and user since the change.
Also, when I try to reset it via "Forgot your password?" returns me "The reCAPTCHA code is wrong" even I don't get any CAPTCHA.
Can anybody help?
« Last Edit: April 13, 2022, 06:09:30 PM by Diana NDZ »

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MB Themes

Re: Can't login either as admin or user
« Reply #1 on: April 14, 2022, 03:19:22 PM »
@Diana
There used to be some tutorials how to reset password.
You could also revert your database back several days.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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Diana NDZ

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  • 3 posts
Re: Can't login either as admin or user
« Reply #2 on: April 14, 2022, 03:35:08 PM »
I know how to reset a password, I do this for yrs as I have many website and I always forget the password. As I already said, I did reset the password on phpmyadmin, in the table, md5 encription etc. But this time has no logic, looks like the connection between login file and admin table is not working. Cleared cache too, nothing works.
« Last Edit: April 15, 2022, 03:24:05 PM by Diana NDZ »

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MB Themes

Re: Can't login either as admin or user
« Reply #3 on: April 14, 2022, 05:13:37 PM »
@Diana
Then there is no help for you, reinstall osclass and migrate data.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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Diana NDZ

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  • 3 posts
Re: Can't login either as admin or user
« Reply #4 on: April 15, 2022, 01:55:15 PM »
@Diana
Then there is no help for you, reinstall osclass and migrate data.
Thank you.

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MB Themes

Re: Can't login either as admin or user
« Reply #5 on: January 22, 2024, 10:23:34 PM »
Adding some news on this.
Did investigation for one of customers and there was problem with PHP sessions - sessions were always cleaned on each reload.
For some reason session was not persist over page reloads. This ideally required hosting to review server settings.

However, for client it worked to add:
Code: [Select]
session_start();
at very beginning of files:
/index.php
/oc-admin/index.php

Maybe it will work for others ;)
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots