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Izzyboi

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Spam email notice on emails from osclass
« on: May 15, 2022, 01:20:56 PM »
Hello, please I need help in configuring my emails

I use a custom email of my domain to send mails but Gmail still put a notice of can't verify the mails is coming from my domain

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MB Themes

Re: Spam email notice on emails from osclass
« Reply #1 on: May 15, 2022, 09:06:54 PM »
@Izzyboi
That is quite common if gmail does not know your domain well, or mails sent by your server were reported often.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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Izzyboi

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Re: Spam email notice on emails from osclass
« Reply #2 on: May 16, 2022, 07:51:48 AM »
@Izzyboi
That is quite common if gmail does not know your domain well, or mails sent by your server were reported often.
Thank you, so you're saying its not as a result of any configuration in osclass?
I noticed this like 3 months back. My domain, I don't do email marketing so there's no reason for it to be reported as spam

Marked as best answer by Izzyboi on May 25, 2022, 01:16:16 AM
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MB Themes

Re: Spam email notice on emails from osclass
« Reply #3 on: May 16, 2022, 07:54:23 AM »
@Izzyboi
Osclasspoint mails were also marked with such warning at start, because it was new domain for gmail and it contained links. As times goes, and noone is marking those emails as spam, warning should disappear.
You could also help probably to this by setting DMARC record/verification (maybe there are some more).
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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Hugo

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Re: Spam email notice on emails from osclass
« Reply #4 on: May 26, 2022, 01:29:15 PM »
Hi there, same problem here...

I tried setting up mailgun in several different ways but couldn't manage to set it up succesfully.
there is no need to add some code extra somewhere?

because if i use mailgun do i need to change the hostname under "mail server" settings to the hostname from mailgun or only fill in the username and password from mailgun in the plugin?

Or leaf some fields open somewhere?

You recommend taking a g-suite service? so it will be sended by google (as Gmail server is an option under the setting "mail server")

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MB Themes

Re: Spam email notice on emails from osclass
« Reply #5 on: May 26, 2022, 04:04:19 PM »
@Hugo
You basically need host, port, user, pass and fill that in mail settings.
I think there was also mailgun plugin, but not sure what was its purpose.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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Izzyboi

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Re: Spam email notice on emails from osclass
« Reply #6 on: September 18, 2022, 01:59:27 PM »
@Izzyboi
Osclasspoint mails were also marked with such warning at start, because it was new domain for gmail and it contained links. As times goes, and noone is marking those emails as spam, warning should disappear.
You could also help probably to this by setting DMARC record/verification (maybe there are some more).

Hello Osclasspoint, it's being past 4 months now and i still have the same situation sadly.

I don't know if you have any suggestion that may help. Contacted my hosting and they helped in solving the SPF and DKIM but issue still persists. If i use google mail server in mail settings, Is that going to help

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MB Themes

Re: Spam email notice on emails from osclass
« Reply #7 on: September 18, 2022, 08:13:34 PM »
It will not help. Your mails might be marked as spam too frequently
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots