Hello there, i really need help in this issue…

The site so slowly when loading proccess in:

- register a new account - take 35s
- Update the settings - take 35s
- create a new item - take up to 1 minute,

And dont know actuelly why this?

It should for new account registeration take only only 3s at most,

Anyone have an idea why this?

@ammar
Probably mail server is not working as expected and delaying these actions.

How to improve this? Which settings do we need to adjust at our website back-end and/or server?

@Hugo
In settings > mail server.

Is this correct? Since i also have the feeling that 50% of the time people aren't able to upload their listings.

since i do trac with google tag manager and see people going through the form but now upload to be seen...

@Hugo
In settings > mail server.

Ok this is good sound…

Can you tell us what should to do?,

Should we change the Mail server settings?, or we contact the hosting and ask them to solve the speed of mails server, to be send as fast as it can?

Yes, exactly, was true...

the Problem was from Mail Server...

-what i did is, i chhanged the Hostname to: localhost.
- the site on subdomain and i put te email: [email protected] and that was wrong, but i changed to: [email protected].

and now is perfect,

really thanks to @MB Themes

you can mark it as a closed now.

How do enable the following (mod_ssl) and is it important?

I changed my hostname now also to: 'localhost'

I also have problem with this, and there is no posts send to user emails

It says: you have error to send messages!, but at least it become super speed now 👌🏼

But we still need help, any solution to make the server accept send emails?

My hostname is smtp.mydomain.be using port 465 and all works well....

@Hugo

mod_ssl message is not important....

@mwindey

Is that SMTP because your host recommends it? my host recommends 'mail' instead of SMTP

Let me know

Smtp is standard.
Alternative is pop3, but all use smtp

I see this is global problem for this, waiting for while!, anyway there is solution for this at least give information for the users that his item ongoing, or on proccess,

You can make feature like, ”please wait” and loading icon gif, so he can understand that his item or his registeration ongoin,

But whats happen that when user click on ”Submit”, and he wait, he see nothing, then he thought that nothing happen, or he have connection problem, so he keep clicking,

The ad will publich 2, or 3 or 4 times, cuz he clicked sevral time and each time was ”Submit”

I hope you get it,

Thank you

Additional to this, if a user presses 'publish item' BUT not all their uploaded images are loaded the page doesn't process and users aren't able to click again on the 'publish item' button and are only able to leave the form by going back a page or reloading the page; consulting in a situation where the users needs to refill the whole form which leads most likely to user abandoning the website and thus not uploading.

We need to disable the 'publish item' button until all images are processed by the system (note: their should be a popup or a warning that informs the user to just wait a few seconds and then press the button)

Could this be implemented (custom modification)?


@osclass

There is probably javascript that disable button when processing so it is doable I think