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Hugo

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Re: I face really problem in page loading
« Reply #15 on: December 09, 2022, 01:31:52 PM »
How much would such a modification costs? It is important since we are losing on average 2 to 3 people a day with it. (people can upload max 24 images; but uploading images is important in our business).

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MB Themes

Re: I face really problem in page loading
« Reply #16 on: December 09, 2022, 02:44:45 PM »
No idea... You need to check with devs
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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A.M

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Re: I face really problem in page loading
« Reply #17 on: December 09, 2022, 06:29:07 PM »
No idea... You need to check with devs

Check please, im i teresting also 👍🏼
iloveOsclass

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Hugo

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Re: I face really problem in page loading
« Reply #18 on: December 09, 2022, 06:32:01 PM »
Will update you asap

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A.M

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Re: I face really problem in page loading
« Reply #19 on: December 09, 2022, 07:20:32 PM »
Additional to this, if a user presses 'publish item' BUT not all their uploaded images are loaded the page doesn't process and users aren't able to click again on the 'publish item' button and are only able to leave the form by going back a page or reloading the page; consulting in a situation where the users needs to refill the whole form which leads most likely to user abandoning the website and thus not uploading.

We need to disable the 'publish item' button until all images are processed by the system (note: their should be a popup or a warning that informs the user to just wait a few seconds and then press the button)

Could this be implemented (custom modification)?


@osclass

Yes… exactly… might is not that important for: create a new account or update the settings, but the most important is publish a new item, the same thing my brother said it 👍🏼
iloveOsclass

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Hugo

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Re: I face really problem in page loading
« Reply #20 on: December 09, 2022, 07:22:04 PM »
Send the email to the developers; keep you updated

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A.M

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Re: I face really problem in page loading
« Reply #21 on: December 29, 2022, 09:53:06 PM »
Is this correct? Since i also have the feeling that 50% of the time people aren't able to upload their listings.

since i do trac with google tag manager and see people going through the form but now upload to be seen...

i have news for you, here the point, and it's work with me, i have no idea why this, or what the related, but it's work,

go to Settings >> Administrators, change your Admin email, try to make it [email protected], make the letters short as can as possibale,

and test again, and tell me the results,

waiting you  :D
iloveOsclass

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Hugo

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  • 186 posts
Re: I face really problem in page loading
« Reply #22 on: December 29, 2022, 10:31:13 PM »
please explain more, sounds interesting

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A.M

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Re: I face really problem in page loading
« Reply #23 on: December 29, 2022, 10:58:58 PM »
please explain more, sounds interesting

Administrator email also the reason of why the site slowly, if it "GMAIL" or what ever, changed to @yourlocaldomain.com, and also try to make the email with 1 letter only, so it's will be like this: [email protected]

and make the test and see what's will happen after that, this solution solved my problem 100% after 1 month of search for solutions,

iloveOsclass

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A.M

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Re: I face really problem in page loading
« Reply #24 on: December 30, 2022, 10:59:37 PM »
I will end this topic with two words. What I mean is that there is a conflict in the e-mail, if the e-mail of the site administrator is a local mail.

The site will be faster. Either if the site manager's e-mail is another e-mail, of the type Gmail or whatever. There will be a delay in processing the transaction.

iloveOsclass

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Jorge_Godoy

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Re: I face really problem in page loading
« Reply #25 on: January 02, 2023, 07:27:43 PM »

Hello, I have the same problem, the server technician says that it could be two problems. 1) enable hatml form and/or 2) plugin due to mod_ssl configuration can cause errors like these.

Can someone watch it?

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MB Themes

Re: I face really problem in page loading
« Reply #26 on: January 04, 2023, 09:06:02 AM »
Disable SMTP authentication, that mostly helps.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots