Osclass Support Forums

General osclass questions => General discussion => Topic started by: Sinto001 on January 13, 2021, 11:27:20 AM

Title: Osclass database server is not available
Post by: Sinto001 on January 13, 2021, 11:27:20 AM

Hi,
  I am getting this error when I access my website. What is the problem?
Recently I got message from my hosting that
Your hosting account finysel.com is being moved to the new server.
website’s IP address has changed to - 1xx.1xx.xx.x6.

Is this issue related to that. What can be done?

Title: Re: Osclass database server is not available
Post by: MB Themes on January 13, 2021, 11:34:31 AM

@Sinto001
Make sure to update your config.php in root folder to reference to new database server.
Message means that configuration you have there cannot reach your osclass database.

Title: Re: Osclass database server is not available
Post by: Sinto001 on January 13, 2021, 12:24:10 PM

The database IP is correct in the config.php. Then why is this problem?

Title: Re: Osclass database server is not available
Post by: MB Themes on January 13, 2021, 01:34:56 PM

@Sinto001
Message means that configuration you have there cannot reach your osclass database.

Title: Re: Osclass database server is not available
Post by: Sinto001 on January 13, 2021, 02:19:12 PM

Quote from: MB Themes on January 13, 2021, 01:34:56 PM

@Sinto001
Message means that configuration you have there cannot reach your osclass database.

So what changes I have to make in the config.php file to resolve this

Title: Re: Osclass database server is not available
Post by: MB Themes on January 13, 2021, 03:09:55 PM

@Sinto001
Enter correct database name, host, prefix, pass...

Title: Re: Osclass database server is not available
Post by: Sinto001 on January 13, 2021, 07:44:29 PM

Ok changed the password and its working now

Title: Re: Osclass database server is not available
Post by: Newbie on September 10, 2023, 01:18:32 PM

Excuse me please, what password did you change? I have the same problem?

Title: Re: Osclass database server is not available
Post by: MB Themes on September 10, 2023, 03:19:54 PM

Most probably DB password in config.php

Title: Re: Osclass database server is not available
Post by: Newbie on September 11, 2023, 12:56:48 AM

I see, I’ll try, but tell me, do I need to change something in the file config-sample.php too?

Title: Re: Osclass database server is not available
Post by: MB Themes on September 11, 2023, 09:19:36 AM

@Newbie
Sample is not used by Osclass.
You even do not need to change password if is correct.