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pipetko

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  • 123 posts
TinyMCE not working on user profiles.
« on: December 02, 2021, 08:36:13 PM »
For some reason after updating to 8.0 a client website, When I try to save anything on user profile in section description after click Save, page is empty. Some profiles in this client website are payng for texts with links and ads in their public profiles

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MB Themes

Re: TinyMCE not working on user profiles.
« Reply #1 on: December 03, 2021, 08:03:05 AM »
@pipetko
Enable error log, probably some error on background... if "empty" means white page.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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pipetko

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  • 123 posts
Re: TinyMCE not working on user profiles.
« Reply #2 on: February 09, 2022, 06:40:00 PM »
I am going to update all websites to the latest version to see what will happen. Then will write again if the samne problem pressists

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MB Themes

Re: TinyMCE not working on user profiles.
« Reply #3 on: February 10, 2022, 01:15:28 PM »
@pipetko
Try to compare user table structure in database to one from struct.sql from installation folder.
Enable query debug & error debugs, because if you see white page, it indicates it could be issue with incomplete upgrade.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots