Not sending validation emails
« on: June 11, 2023, 12:45:52 AM »
When I go to mail server settings and send test email it goes right through but will not send out validation emails to new users

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MB Themes

Re: Not sending validation emails
« Reply #1 on: June 11, 2023, 11:15:16 AM »
Sometimes test mails are ok but real one not.
It still represent issue with settings.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

Re: Not sending validation emails
« Reply #2 on: June 11, 2023, 01:54:05 PM »
Description: It send test emails but not validation emails
URL: It says I am not allowed to post external links in this forum
Screenshot of mail server settings:

If I go to mail templates and test one it sends email to admin
« Last Edit: June 12, 2023, 01:10:15 PM by michaelsparkssr »

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MB Themes

Re: Not sending validation emails
« Reply #3 on: June 13, 2023, 03:19:17 PM »
I would recommend to first populate all setting fields, check smtp authentication and setting of mail client.
Then you can enable mail server debug to see more details (discussed in other threads as well).
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

Re: Not sending validation emails
« Reply #4 on: June 13, 2023, 03:46:25 PM »
I am not sure what to put in Mail From
and name from and also should username be my osclass admin or my login for my hosting company
Thanks

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MB Themes

Re: Not sending validation emails
« Reply #5 on: June 13, 2023, 06:24:05 PM »
Mail from is from mail.
Name from is from name.
All related to mail server.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

Re: Not sending validation emails
« Reply #6 on: June 14, 2023, 04:29:00 PM »
Well I give up just going uninstall try another program thanks for you replys