I encountered a problem with my website. After creating a new category titled, for example, “Clothes” in Arabic, I noticed that when I clicked on this category, I was directed to a 404 page instead of the desired page.

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MB Themes

Re: I was directed to a 404 page other than the requested page.
« Reply #1 on: July 23, 2024, 02:08:50 PM »
Try to make sure slug is correct (even looking in DB)
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

Re: I was directed to a 404 page other than the requested page.
« Reply #2 on: July 24, 2024, 12:33:17 AM »
Before, all categories worked well in Arabic, then I tried to change the description of the categories. This problem occurred to me. This is the link to my website. Try checking the categories yourself
https://suqalrahma.com/ar/

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MB Themes

Re: I was directed to a 404 page other than the requested page.
« Reply #3 on: July 24, 2024, 02:56:08 PM »
"Before" what?
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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Bronwyn

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  • 5 posts
Re: I was directed to a 404 page other than the requested page.
« Reply #4 on: July 26, 2024, 12:15:17 PM »
Hello there :)
Here are some processes to follow if you are having trouble fixing a 404 problem after adding a new category to your website; such as clothes in Arabic;

To update the url structure; click to the url settings on your website and select  save changes.
Make sure there are no incorrect characters in the category slug and that it is translated correctly.
To be sure that you are viewing the most recent version; clear the cache on both your browser and your website.
One by one, deactivate each plugin to see which ones are generating issues.
Take these actions to assist resolve the problem.