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Gilou26

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  • 8 posts
Open email under Android and IOS
« on: October 18, 2019, 06:00:49 PM »
Good morning, everyone.
To make my site known, sharing with social networks works, but with email, it doesn't work ( while "mailto" works on PC).
When I click on the email icon, it is impossible to open the mobile's email ( it opens a blank page) :( .
Is it possible to do that?
Thank you in advance for your answer.

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MB Themes

Re: Open email under Android and IOS
« Reply #1 on: October 18, 2019, 09:53:37 PM »
Well, mailto is standard so problem is with program you use
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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Gilou26

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  • 8 posts
Re: Open email under Android and IOS
« Reply #2 on: October 19, 2019, 11:00:52 AM »
Hello.
If I understand, since not all mobile users have the same mail program, there is a configuration problem.
I'll try to find out about an Android forum, maybe someone will have a tip.
Thank you for your answer anyway.

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MB Themes

Re: Open email under Android and IOS
« Reply #3 on: October 21, 2019, 10:20:31 AM »
@Gilou26
It's not related to mailing program, it's html standard:
https://www.w3schools.com/tags/tag_address.asp
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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Gilou26

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  • 8 posts
Re: Open email under Android and IOS
« Reply #4 on: October 21, 2019, 11:01:34 AM »
Hello MB Themes.
I'm going to give up the idea of sharing by e-mail on mobile. The important thing is to share with social networks.
Thanks again for the help.