Osclass Support Forums

Osclass plugin support => Other => Topic started by: Web on December 05, 2020, 06:52:12 PM

Title: 1 year update
Post by: Web on December 05, 2020, 06:52:12 PM

After 1 year ??

Title: Re: 1 year update
Post by: MB Themes on December 05, 2020, 07:04:59 PM

@Web
Due to exponential increase in support request for historical orders (3-4-5 years old) where people ask same support again for 2nd or 3rd website already, we had to make decission to limit support cycle.
Based on examples from other popular scripts, those usually provides 3-6 months support, we've decided to have 1 year support for all the orders created from November 2020.
Orders created before this date will have 4 years support period.