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Rich Robert

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  • 6 posts
Page turns white when plugin disabled
« on: February 06, 2024, 02:32:00 PM »
I have an issue when disabling this plugin, my frontend site will turn white. How do i fix this issue?
« Last Edit: February 06, 2024, 02:47:20 PM by Rich Robert »

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MB Themes

Re: Page turns white when plugin disabled
« Reply #1 on: February 07, 2024, 08:32:04 AM »
Enable PHP debug log.
You probably use one of functions from plugin without checking if function exists.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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Rich Robert

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  • 6 posts
Re: Page turns white when plugin disabled
« Reply #2 on: February 09, 2024, 02:53:59 AM »
Do you know by any chance which file I need to check out to do the necessary fixes?

Fyi, I didn't use any functions from this plugin manually. I simply installed and did some configuration. I suspect it did modify some files but I have no idea which one.

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MB Themes

Re: Page turns white when plugin disabled
« Reply #3 on: February 11, 2024, 10:28:16 AM »
Check in theme folder head.php/header.pho for functions starting with ais_
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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Rich Robert

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  • 6 posts
Re: Page turns white when plugin disabled
« Reply #4 on: February 13, 2024, 03:47:25 PM »
All right, got it. Thank you very much for the help!