Unread posts New replies My topics My posts
Pages: [1]
*

Nicolae Chirila

  • *
  • 2 posts
User registration issue.
« on: February 11, 2022, 09:46:03 AM »
Hello, there is a problem on my website. It is not possible to register.

User registration issue.



This message appears, You must accept our "Terms and Conditions" and "Privacy Policy".

There is no tick field.

Thank you!
Logged
*

MB Themes

Re: User registration issue.
« Reply #1 on: February 11, 2022, 10:23:32 AM »
You have probably some plugin for that and plugin has not added these checkboxes to form (maybe it require manual action).
Logged
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots
Marked as best answer by frosticek on February 11, 2022, 01:05:22 PM
*

Nicolae Chirila

  • *
  • 2 posts
Re: User registration issue.
« Reply #2 on: February 11, 2022, 12:27:01 PM »
Quote from: MB Themes on February 11, 2022, 10:23:32 AM
You have probably some plugin for that and plugin has not added these checkboxes to form (maybe it require manual action).

Hi,
THANKS!
With your help, I solved the problem!
I have uninstalled the GDPR Plugin (GDPR compliance, add agree box to forms, remove account and download user information, Version: 1.4.0 By MB Themes) and work fine now.

Thank You!
Logged
*

MB Themes

Re: User registration issue.
« Reply #3 on: February 11, 2022, 01:05:18 PM »
Cool, welcome.
Logged
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots
Pages: [1]