Show user rating button doesn't work.
« on: May 13, 2017, 05:48:58 PM »
Hello,
I have purchased your plug in but  the show user rating button is not working. I also have followed some suggestions on the forum but with no success. It seems all is fine except this function. What should I do to solve this problem?
Regards

When I click on it nothing happens : http://prntscr.com/f7e8zi


The Rate this user's button works fine: http://prnt.sc/f7ea4t
« Last Edit: May 13, 2017, 05:50:44 PM by Matheus Silva »

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MB Themes

Re: Show user rating button doesn't work.
« Reply #1 on: May 13, 2017, 08:25:20 PM »
@Matheus
URL?
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

Re: Show user rating button doesn't work.
« Reply #2 on: May 14, 2017, 12:18:28 AM »
I will send you the URL of the site by email.

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MB Themes

Re: Show user rating button doesn't work.
« Reply #3 on: May 14, 2017, 09:25:41 AM »
@Matheus
There is problem that your contact page is modified and does not use original osclass files.
Following URL will load user rating:
/contact?urAjaxRequest=1&urAjaxRating=1&userId=12&userEmail=

however on your site it is redirected to livezilla or similar tool.


You can change source url for plugin in file:
/oc-content/plugins/user_rating/functions.php


change:
Code: [Select]
osc_contact_url
to:
Code: [Select]
osc_base_url
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

Re: Show user rating button doesn't work.
« Reply #4 on: May 15, 2017, 01:35:50 PM »
It works now ! Thank you very much for the support.

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MB Themes

Re: Show user rating button doesn't work.
« Reply #5 on: May 15, 2017, 04:40:23 PM »
Great, welcome.
Do not forget to leave rating on this module  ;)
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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Евгений Кривусис

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  • 1 posts
  • Freelance Osclass pr99.ru
Re: Show user rating button doesn't work.
« Reply #6 on: February 13, 2018, 08:46:31 PM »
The plugin does not work for me, the button is not active. No advice has helped. I bought a plug-in on your site.
Please, help. Here is a link to the site.

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MB Themes

Re: Show user rating button doesn't work.
« Reply #7 on: February 14, 2018, 01:04:15 PM »
No javascript sheets are loaded on your site, you've probably modified something.
Use original files please.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots