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eddy

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  • 38 posts
Active items link not working in dashboard (Myaccount)
« on: October 15, 2018, 05:30:42 PM »
Hello there!
i just noticed that under my account/dashboard. when I click on active items https://prnt.sc/l6cufh. the link is not working. I'm getting an error message. https://prnt.sc/l6ctng. can anyone tell me what is the issue?
Thanks

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MB Themes

Re: Active items link not working in dashboard (Myaccount)
« Reply #1 on: October 15, 2018, 08:26:57 PM »
@eddy
Do you have friendly urls enabled?
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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eddy

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  • 38 posts
Re: Active items link not working in dashboard (Myaccount)
« Reply #2 on: October 15, 2018, 09:24:44 PM »
yes

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MB Themes

Re: Active items link not working in dashboard (Myaccount)
« Reply #3 on: October 16, 2018, 07:46:51 AM »
@eddy
Can you PM link to your site + FTP login details?
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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MB Themes

Re: Active items link not working in dashboard (Myaccount)
« Reply #4 on: October 17, 2018, 09:18:52 AM »
Thanks, please create support ticket with all the details, team have to look on it.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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eddy

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  • 38 posts
Re: Active items link not working in dashboard (Myaccount)
« Reply #5 on: November 11, 2018, 10:53:58 AM »
@eddy
Can you PM link to your site + FTP login details?
Were you able to solve it? I'm still facing the same issue.
« Last Edit: November 11, 2018, 10:58:32 AM by eddy »

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MB Themes

Re: Active items link not working in dashboard (Myaccount)
« Reply #6 on: November 11, 2018, 11:05:52 AM »
Have you created support ticket?
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots