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jancor

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RESPONSIVE STRANGE SYMBOLS INSTEAD OF ICONS
« on: December 07, 2017, 03:42:25 PM »
Hello

In responsive version from my mobile i get these strange symbols, and sometimes in web browser in pc too. (attach image)

Regards

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MB Themes

Re: RESPONSIVE STRANGE SYMBOLS INSTEAD OF ICONS
« Reply #1 on: December 07, 2017, 03:49:30 PM »
@Jancor
It looks like your font awesome is not loaded or fonts are rewritten by other fonts.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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jancor

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Re: RESPONSIVE STRANGE SYMBOLS INSTEAD OF ICONS
« Reply #2 on: December 07, 2017, 03:57:02 PM »
and what i have to do to work correctly? y test in 2 diferents browsers and is the same

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MB Themes

Re: RESPONSIVE STRANGE SYMBOLS INSTEAD OF ICONS
« Reply #3 on: December 07, 2017, 10:35:22 PM »
@jancor
What is your url?
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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jancor

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  • 24 posts
Re: RESPONSIVE STRANGE SYMBOLS INSTEAD OF ICONS
« Reply #4 on: December 08, 2017, 11:01:51 AM »
https://www.miovendo.com.uy -(it is important that from mobile it looks good without those strange symbols since people when they see that are going to go)

and please i found other issue

i cant submit an ad in mobile version, i full all the fields and when i upload the image in chrome it close the session and says somethig about the memory, but i check in the server everythig is ok, and in explorer in mobile reload the page and empty all the fields, can you check it too? (attach image). I use android

Maybe I have to configure something related to the images in the backoffice or on the server and I do not know what it is. I have increased the size of the images in the backoffice but I do not think that is the problem since I have tried with small images and the same thing happens

Regards

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MB Themes

Re: RESPONSIVE STRANGE SYMBOLS INSTEAD OF ICONS
« Reply #5 on: December 08, 2017, 11:27:24 AM »
@jancor
I've checked your site and did not get any problem with icons.

Regarding your another issue, it sounds like problem with image upload, but I do not think I can help you, I hear this first time ever. Isn't it issue of your mobile?
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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jancor

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Re: RESPONSIVE STRANGE SYMBOLS INSTEAD OF ICONS
« Reply #6 on: December 08, 2017, 03:31:07 PM »
i dont know, can you try to upload an image please from your mobile and test please?

about the font awesome i read that others user had the same problem but i dont know how they fix it

Regards

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jancor

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  • 24 posts
Re: RESPONSIVE STRANGE SYMBOLS INSTEAD OF ICONS
« Reply #7 on: December 11, 2017, 10:59:54 AM »
Hello,

I`ve checked all the weekend from different computers, different  IP and location, and exactly the same thing happens, it is not normal for something to happen that is wrong. I can not launch my site like this, since it will cause rebound and bad image for my site. I need to find a solution

i test in chrome, mozzilla and iexplorer

Regards

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MB Themes

Re: RESPONSIVE STRANGE SYMBOLS INSTEAD OF ICONS
« Reply #8 on: December 11, 2017, 02:28:42 PM »
@jancor
I cannot reproduce your issue. Those symbols are shown in case font awesome is not loaded, and this will be your problem. You might be using some ad-block or something that blocks this resource to be loaded. You can download it and upload into own server and update link in head.php.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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jancor

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Re: RESPONSIVE STRANGE SYMBOLS INSTEAD OF ICONS
« Reply #9 on: December 11, 2017, 03:37:42 PM »
ok I understand but it strikes me that when loading my web and your demo the same thing does not happen, in the demo it loads perfectly and in my web no and I use the same browsers

I have disabled all browser extensions and deleted cache and nothing

when you says: You can download it and upload into own server and update link in head.php.

what i have to download?

Regards

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MB Themes

Re: RESPONSIVE STRANGE SYMBOLS INSTEAD OF ICONS
« Reply #10 on: December 11, 2017, 04:08:55 PM »
@jancor
well we deliver same theme files you see on demo site. If you use original files, you have pure copy.
I've checked source code and actually all scripts are directly in theme files, no external loads so nothing to fix there.

If icons are not shown, you should have something in your browser console what is blocking these styles, however I was not able to reproduce issue on your site.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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jancor

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Re: RESPONSIVE STRANGE SYMBOLS INSTEAD OF ICONS
« Reply #11 on: December 11, 2017, 04:50:56 PM »
ok, wi will re check all again and actualize to the last version of the browsers.

Thanks at the momment

Regards

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jancor

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  • 24 posts
Re: RESPONSIVE STRANGE SYMBOLS INSTEAD OF ICONS
« Reply #12 on: December 12, 2017, 01:21:52 PM »
Hello,

i fond the problem and it was with the SSl certificate does not automatically redirect to https: // I added the following statement to the .htaccess and now it works correctly

RewriteEngine On
RewriteCond %{HTTPS} off
RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]

I will contact you for others questions

You can close this ticket

Thanks!!

Regards

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MB Themes

Re: RESPONSIVE STRANGE SYMBOLS INSTEAD OF ICONS
« Reply #13 on: December 12, 2017, 01:27:07 PM »
Cool, welcome  ;)
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots