Osclass Support Forums

Osclass theme support => Veronika Osclass Responsive Theme => Topic started by: Ray_Davis on October 09, 2019, 07:06:46 PM

Title: Phone Number is not Showing on Item Listing
Post by: Ray_Davis on October 09, 2019, 07:06:46 PM

please my Clint phone numbers are not showing on the item listing 
please help.

https://www.passa.com.ng/services-other/rental-property-management_1/imhoagene-enterprises_i264

Title: Re: Phone Number is not Showing on Item Listing
Post by: MB Themes on October 10, 2019, 09:53:49 AM

Are they stored in t_user or t_item_veronika?

Title: Re: Phone Number is not Showing on Item Listing
Post by: Sanjay Srivastava on September 21, 2022, 07:54:15 AM

Hi,


whenever I (from Backend) or customer listing new product , there is some problem in Phone option. Its auto picked previous contact number. means If someone listed product with phone number 1234 then new listing auto showing that number 1234 on phone option.

Can you please tell me how to solve this problem.

Title: Re: Phone Number is not Showing on Item Listing
Post by: MB Themes on September 21, 2022, 03:08:21 PM

Remove theme & theme tables and then add it again

Title: Re: Phone Number is not Showing on Item Listing
Post by: Sanjay Srivastava on September 25, 2022, 11:54:49 AM

Thanks for reply but I don't think its right solution or you are not understanding my language.

Its only for some times may be some cache issue. Because if you add new item after 1-2 hours then in phone contact (for contact product query not in user profile contact) number not showing.

Title: Re: Phone Number is not Showing on Item Listing
Post by: MB Themes on September 26, 2022, 01:23:46 PM

Can you reproduce on demo?

Title: Re: Phone Number is not Showing on Item Listing
Post by: Sanjay Srivastava on September 26, 2022, 08:40:42 PM

No . I i will try in demo

Title: Re: Phone Number is not Showing on Item Listing
Post by: Sanjay Srivastava on September 27, 2022, 08:06:47 AM

Now I have checked in Localhost, its working properly there. I have added more than 5 products in 2 minutes but no issue in localhost.

But now I got the issue.

after adding new product when i edit and select condition New or used then this problem comes.. So main problem is here.. If I publish a new product without condition and then adding new product then its working properly.
 But if edit product and select condition then Problem comes in both localhost and in live website. 

 

Title: Re: Phone Number is not Showing on Item Listing
Post by: MB Themes on September 27, 2022, 01:49:06 PM

Provide steps how to reproduce on demo.

Title: Re: Phone Number is not Showing on Item Listing
Post by: Sanjay Srivastava on September 28, 2022, 06:46:58 AM

Same issue in localhost -


after adding new product when i edit and select condition New or used then this problem comes.. So main problem is here.. If I publish a new product without condition and then adding new product then its working properly.
 But if edit product and select condition then Problem comes in both localhost and in live website.

Title: Re: Phone Number is not Showing on Item Listing
Post by: MB Themes on September 28, 2022, 09:56:55 AM

@Sanjay
This is the way how phone is selected.

Code: [Select]

's_phone' => (Params::getParam('contactPhone') <> '' ? Params::getParam('contactPhone') : Params::getParam('sPhone')),
It simply takes it from params.
Problem is not reproducible for me.

Title: Re: Phone Number is not Showing on Item Listing
Post by: Sanjay Srivastava on September 28, 2022, 12:05:09 PM

then what i have to do in my case because same issue in localhost .. 

Title: Re: Phone Number is not Showing on Item Listing
Post by: MB Themes on September 28, 2022, 01:22:47 PM

@Sanjay
Noone will care about your localhost.
Create support ticket, send FTP details and step by step how to reproduce problem.

Title: Re: Phone Number is not Showing on Item Listing
Post by: Own Petz on October 21, 2022, 01:55:58 PM

I am also getting same issue. but whenever editing product then this problems come. If you did not edit the product after publishing then its working fine..

Title: Re: Phone Number is not Showing on Item Listing
Post by: MB Themes on October 21, 2022, 04:20:09 PM

Is phone populated on edit page?

Title: Re: Phone Number is not Showing on Item Listing
Post by: Own Petz on October 22, 2022, 08:22:15 AM

If you edit any product and save that . then on publishing new Ads Phone number automatic showing (previously edited product contact number) - see screenshot

Title: Re: Phone Number is not Showing on Item Listing
Post by: MB Themes on October 23, 2022, 08:40:45 PM

@Own
Looks like session clearing issue.

Title: Re: Phone Number is not Showing on Item Listing
Post by: Own Petz on October 26, 2022, 03:38:59 PM

Thanks for your reply.

Is there any solution for this . Because we tried to clear cache but this problem not solved.

 

Title: Re: Phone Number is not Showing on Item Listing
Post by: MB Themes on October 26, 2022, 06:01:57 PM

No I mean these data goes into cache before edit and after edit are cleaned