Hi,

My account at mb-themes.com has been blocked or deleted by your services for unknown reason and without any prior notice ...
Then your website (https://osclasspoint.com/user/register) ignore my Email and password ...
I sent my log in details (confirmation of registration) and the copy of the invoices made on www.mb-themes.com to your online support but they simply refuse to recover my account ...
I believe that they want us to buy again all the plugins & themes bought few months ago on www.mb-themes.com ... Is it correct ? but your link below mention the opposite :

https://osclasspoint.com/sup-download-osclass-theme-plugin-p28
MB-Themes orders
Each customer that bought products on mb-themes.com is eligible to use osclasspoint and download latest versions of purchased products there. To get your orders linked, simply register with same email as you did on mb-themes.com, then go to User Account > Downloads > MB Themes orders section. You will see all your purchased products there with link to download latest version.

Please could you tell me why osclasspoint.com (powered by mb-themes) have decided to delete the customer account ? Is it to buy again all plugins & themes ? If yes, then I lost 250 Euros ...

Hi,

Now I understand ...
Solution :
To recover your account made at mb-themes.com (and have access to your previous purchases), then you need to create a new account (have to register again) on osclasspoint.com with the same Email & Password ... then you will have access to your previous account made at mb-themes.com ...

Problem Solved ...

The help I received from this forum is considered to be highly collaborative and gaining more knowledge.