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ColdFusion

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  • 72 posts
Views count not updating
« on: May 16, 2017, 01:18:48 PM »
As in the title, views count doesn't get updated at all, calls seem to be okay. Oddly, listing published with another theme that doesn't support views count show some strange number, that doesn't get updated anymore.

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MB Themes

Re: Views count not updating
« Reply #1 on: May 16, 2017, 01:21:28 PM »
@ColdFusion
Views will not be updated (added +1) if you are logged in as admin in oc-admin in same browser as you are browsing front.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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ColdFusion

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  • 72 posts
Re: Views count not updating
« Reply #2 on: May 16, 2017, 01:30:11 PM »
That's what I though at first, so logged out, but no difference, even though it recognised me as guest. Just tried on another pc, seem to work... Could it be affected be ad-blockers?

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MB Themes

Re: Views count not updating
« Reply #3 on: May 16, 2017, 01:32:49 PM »
@ColdFusion
I do not think so, this feature is done when osclass load item.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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ColdFusion

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  • 72 posts
Re: Views count not updating
« Reply #4 on: May 16, 2017, 01:34:48 PM »
Anyway, since it started working on another browser, it's probably cache problem... Funny thing - it counts calls view even if there's no tel. number as show link is still displayed.

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MB Themes

Re: Views count not updating
« Reply #5 on: May 16, 2017, 01:35:42 PM »
@ColdFusion
Cache cannot have effect here. Try to update stats in oc-admin for categories and locations, as view counts are collected in different tables.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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ColdFusion

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  • 72 posts
Re: Views count not updating
« Reply #6 on: May 16, 2017, 01:56:53 PM »
Sorry, not sure what you mean by update stats in oc-admin, but as it works in another browser, would that be relevant at all?

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MB Themes

Re: Views count not updating
« Reply #7 on: May 16, 2017, 01:58:49 PM »
@ColdFusion
If it works in different browser, I would guess that you are logged in as admin in problematic browser.
(oc-admin > maintenance > location / category stats)
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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ColdFusion

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  • 72 posts
Re: Views count not updating
« Reply #8 on: May 16, 2017, 02:09:41 PM »
Thanks, I'll try few more listings, as I still can't get it to work. Any idea what that's dependant on or if there's something particular that needs to be set? Does it matter what language is chosen in the interface or what languages are installed?

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MB Themes

Re: Views count not updating
« Reply #9 on: May 16, 2017, 02:21:14 PM »
@ColdFusion
I was never investigating too much how it works as I had just 1 language sites, you should setup test environment and do some testing with bender theme.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots