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MB Themes

Re: (Contact seller) button Not Available on Mobile Template
« Reply #15 on: May 17, 2016, 08:04:07 AM »
Hello guys,
I have done some work around this issue.
Can you please test zara theme demo if the issue is fixed?

- removed contact seller button
- added form for contact seller directly to item page
- this is valid for IOS only
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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selltodayza

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  • 3 posts
Re: (Contact seller) button Not Available on Mobile Template
« Reply #16 on: May 18, 2016, 04:56:04 AM »
i have the same problem, button is there but when you click it, nothing happens. Using and iphone with Safari. Even with your demo it does not work.

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MB Themes

  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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selltodayza

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  • 3 posts
Re: (Contact seller) button Not Available on Mobile Template
« Reply #18 on: May 19, 2016, 04:53:24 AM »
Hello, it is working on your demo.

How can i fix mine.


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MB Themes

Re: (Contact seller) button Not Available on Mobile Template
« Reply #19 on: May 19, 2016, 06:37:35 AM »
@selltodayza
Will update theme soon. Thanks for feedback.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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selltodayza

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  • 3 posts
Re: (Contact seller) button Not Available on Mobile Template
« Reply #20 on: June 21, 2016, 09:30:33 PM »
Hello

Any feedback on the update?

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MB Themes

Re: (Contact seller) button Not Available on Mobile Template
« Reply #21 on: June 22, 2016, 08:19:36 AM »
@selltodayza
... theme was updated weeks ago.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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terry

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  • 39 posts
Re: (Contact seller) button Not Available on Mobile Template
« Reply #22 on: October 31, 2016, 10:00:40 AM »
Hi there

We have the latest version of the theme installed but the contact button is still visible on mobile devices, it doesn't action anything when tapped.

Please can anyone assist or point us in the right direction?

Thank you

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terry

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  • 39 posts
Re: (Contact seller) button Not Available on Mobile Template
« Reply #23 on: November 01, 2016, 12:53:55 PM »
Any help on this guys?

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MB Themes

Re: (Contact seller) button Not Available on Mobile Template
« Reply #24 on: November 01, 2016, 09:02:32 PM »
@terry
Sorry for later response.
This topic has been solved and closed. Issue was on IOS devices only and for these devices popup is not shown anymore.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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terry

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  • 39 posts
Re: (Contact seller) button Not Available on Mobile Template
« Reply #25 on: November 02, 2016, 12:58:56 PM »
@frosticek, thanks for your reply.

I have read through this topic and understand it was only IOS - what I am saying is that when I view our site on an IOS device the button is still there, there is no contact form or any method of contacting the advertiser on IOS mobile as per the demo.

Is there something I am missing as we have the latest version of the theme installed.

« Last Edit: November 02, 2016, 01:00:53 PM by terry »

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MB Themes

Re: (Contact seller) button Not Available on Mobile Template
« Reply #26 on: November 02, 2016, 01:01:55 PM »
@terry
You just need latest theme version.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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terry

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  • 39 posts
Re: (Contact seller) button Not Available on Mobile Template
« Reply #27 on: November 02, 2016, 01:04:02 PM »
We have version 1.1.6, is that correct?

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MB Themes

  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

*

terry

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  • 39 posts
Re: (Contact seller) button Not Available on Mobile Template
« Reply #29 on: November 02, 2016, 01:38:27 PM »
Thank you. I will get hold of Osclass. Great job on the theme!