Support Forums - Classified Ads Script Osclass

Osclass theme support => Zara Osclass Responsive Theme => Topic started by: Daniel PM on January 31, 2017, 04:39:16 PM

Title: Contact Seller button doesn't work on mobile
Post by: Daniel PM on January 31, 2017, 04:39:16 PM
Hello frosticek, I was testing the theme on my mobile, everything works well, except the 'Contact Seller' button. Just to be sure I visited Zara's theme website on my mobile and also with other phone, and same problem.

Here's the video showing the issue.

My site
https://www.youtube.com/watch?v=sgpZApyPgNg

Zara's site
https://www.youtube.com/watch?v=X43bmBxP9-I

Tested with android 4.3 (galaxy III) and 6.0.1 (galaxy 7).

How can this get fixed?

Thanks
Title: Re: Contact Seller button doesn't work on mobile
Post by: MB Themes on February 01, 2017, 08:39:10 AM
@Daniel PM
Try this.

Go to:
oc-content/themes/zara/item.php

Find:
Code: [Select]
$ios = false;
Replace with:
Code: [Select]
$ios = true;
Title: Re: Contact Seller button doesn't work on mobile
Post by: Daniel PM on February 01, 2017, 04:59:09 PM
Hi frosticek, I did that change in item.php and now the contact button disappear. (on mobile)
Title: Re: Contact Seller button doesn't work on mobile
Post by: MB Themes on February 02, 2017, 11:09:13 AM
@Daniel PM
Yes, there should be form instead.
Title: Re: Contact Seller button doesn't work on mobile
Post by: Daniel PM on February 02, 2017, 08:36:30 PM
Hi frosticek, there is no contact form, I cleared cache of the phone, even restarted it, but no form appears, what do you suggest?


Here's the link to the video

https://youtu.be/i0P4jxr0Jc4


Thanks,

Daniel.
Title: Re: Contact Seller button doesn't work on mobile
Post by: MB Themes on February 02, 2017, 08:58:06 PM
@Daniel
Did you try contact seller button (original) with some better phone?
With my 5$ phone it works as hell...
Title: Re: Contact Seller button doesn't work on mobile
Post by: Daniel PM on February 02, 2017, 09:18:00 PM
Nice...

Original 'contact seller' button tested with:


The cost of the phones is irrelevant, what is important is that both have android system installed, and in both smartphones, the original "contact seller" button doesn't work. So users that would like to enter the site, with android systems, will have that problem too. :-\

What can be done to fix this, Michal?

Thank you.
Daniel.
Title: Re: Contact Seller button doesn't work on mobile
Post by: MB Themes on February 03, 2017, 12:21:56 PM
@Daniel
What about other fancy boxes on site, like categories on homepage... is it opening correctly?
Title: Re: Contact Seller button doesn't work on mobile
Post by: Daniel PM on February 03, 2017, 07:41:43 PM
Yes, they are, in example, 'comments' - add a comment, and the fancy box loads ok. When click is made in any category, a fancy box loads up showing the subcategories as well. I also made a test on an Iphone 7 and same results, all is working great, except the 'contact seller' button.

Here's a video making the tests, (with the original item.php file, showing contact seller button)

https://youtu.be/91W4dFBUtUU

Thanks
Title: Re: Contact Seller button doesn't work on mobile
Post by: MB Themes on February 03, 2017, 09:17:21 PM
@Daniel
Can you try on our demo site now?
Title: Re: Contact Seller button doesn't work on mobile
Post by: Daniel PM on February 03, 2017, 09:57:44 PM
Hi, I tried in Zara's theme website, now when pressing Contact Seller button, the fancy box works!! ;D,  but the content is the same as the add I'm seeing  ::) ::)

Here's the video
https://youtu.be/eeecxy5Q13s

Thanks.


Title: Re: Contact Seller button doesn't work on mobile
Post by: MB Themes on February 03, 2017, 11:30:09 PM
@Daniel
Please test now.
Title: Re: Contact Seller button doesn't work on mobile
Post by: Daniel PM on February 04, 2017, 12:07:36 AM
It works great!

Do I just download a copy of the theme in purchases and replace item.php?

Thanks a lot for making this work!!  :D

Regards,  Daniel.
Title: Re: Contact Seller button doesn't work on mobile
Post by: MB Themes on February 04, 2017, 10:32:25 AM
@Daniel
I will update theme later today.
Title: Re: Contact Seller button doesn't work on mobile
Post by: Daniel PM on February 04, 2017, 03:03:30 PM
Thank you very much!  8) ;),  great support.
Title: Re: Contact Seller button doesn't work on mobile
Post by: MB Themes on February 04, 2017, 03:49:11 PM
@Daniel
NP, upgraded.