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tarek

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  • 21 posts
error sign in - zara theme
« on: November 07, 2016, 02:55:34 PM »
Dear Sir;

I have a problem in zara theme - i sign in with an account and after go to any listing

1) appear in top page (sign in ) not my account name
2) when try to write comment appear (login) first
3) when try to click sign in - transfer me to home page again and see in top page my account name
4) if i click any page of my account (my listings- my personal info) no problem of that and open it
so i can't write comment

that is mean the theme feel my account in some pages as home page but in listing page not feeling that


Please see attachment files
on top of images

thanks

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MB Themes

Re: error sign in - zara theme
« Reply #1 on: November 07, 2016, 03:38:24 PM »
@tarek
I have tried to reproduce problem on our demo site and was not able to do it.
Please try to disable all plugins you are using first.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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tarek

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  • 21 posts
Re: error sign in - zara theme
« Reply #2 on: November 08, 2016, 09:14:58 AM »
I did what you said - disabled all plugins and still not work good

another language or sign in work in
dashboard
home page
publish page

only -

but not work in any page (listing page) else

please see my attachment files

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MB Themes

Re: error sign in - zara theme
« Reply #3 on: November 08, 2016, 10:22:44 AM »
@tarek
Can you try it on fresh installation? (some testing).
I am asking for this because after 4 years I have never seens someone would have problem with login.
You can also PM me your URL, FTP login and user login details so I can try it by myself.
« Last Edit: November 08, 2016, 10:36:51 AM by frosticek »
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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tarek

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  • 21 posts
Re: error sign in - zara theme
« Reply #4 on: November 08, 2016, 02:35:15 PM »
 i made a fresh installation and all work good - but now i can't remove all plugins to know which made this problem ??

How car I work?

and how send to your my private FTP account ?

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MB Themes

Re: error sign in - zara theme
« Reply #5 on: November 08, 2016, 06:57:45 PM »
@tarek
If it works on fresh installation, then problem is on your side and you need to fix it by yourself.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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tarek

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  • 21 posts
Re: error sign in - zara theme
« Reply #6 on: November 09, 2016, 07:51:58 AM »

ok
thanks