*

furlann1

  • **
  • 7 posts
Please help me
The contact is not working
When somebady try to send email to me( ADMIN )  appear that the email has been send correctly but I dont get the email
on  oc-admin  on setting appear:
                                       Cannot be sure that Apache Module <b>mod_ssl</b> is loaded.


please help me !!
thank you

*

MB Themes

You need to contact your hosting provider to update php settings.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

*

furlann1

  • **
  • 7 posts
I had contact them, but all the setting they gave me didn~t make any change !!

Still not working !!

*

MB Themes

@furlann1
Well, you should tell it to them.
This has nothing to do with our theme.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

*

furlann1

  • **
  • 7 posts
The email is working now ! I had contact my server and its working.
when somebody send email to admim ( me) by main page. I get the email correctly, but the people are not receiving  the
welcome email !!

*

MB Themes

@furlann1
Which one is welcome email? After registration?
Check your email template.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

*

furlann1

  • **
  • 7 posts
Yes. .after registration !
I had try to register email from hotmail or gmail  but both didnt get any REGISTRATION EMAIL SAYING WELCOME

*

MB Themes

@furlann1
Osclass has done some updates on certifications on email, you should check osclass forums.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

*

furlann1

  • **
  • 7 posts
have to got the link to give me :
I counldnt find !
thank you

*

MB Themes

I do not have link, I was browsing forums today and just found it can be issue with hosting certificate for mail.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

*

furlann1

  • **
  • 7 posts
I have another ensue.

The welcome email is not working .
But is somebody register and go in forget password , they receive the email to update and fix the password
Whats happening with my Welcome password  that is not working and all the others email is working :