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siengnan

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  • 9 posts
Item page cannot view pictures more than 4 on PC version
« on: April 25, 2017, 05:08:43 PM »
I allow users to add pictures more than 4 in their listing.
After they submit 6 pictures, we cannot scroll to see the 5th and 6th picture on PC version, but we can see them all on mobile version.

Please help.
Thanks in advance.

===> Please go to my site: http://psayfree.com/cars-bikes/cars/toyota-camry-2007_i98

===> Also can view the screenshot: http://imgur.com/GBGocJ4
« Last Edit: April 26, 2017, 04:33:44 PM by siengnan »

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MB Themes

Re: Item page cannot view pictures more than 4 on PC version
« Reply #1 on: April 26, 2017, 08:31:04 AM »
@siengnan
Can you reproduce this issue on our demo site?
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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siengnan

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  • 9 posts
Re: Item page cannot view pictures more than 4 on PC version
« Reply #2 on: April 26, 2017, 04:35:02 PM »
===> Please go to my site: http://psayfree.com/cars-bikes/cars/toyota-camry-2007_i98

===> Also can view the screenshot: http://imgur.com/GBGocJ4
Modify message

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MB Themes

Re: Item page cannot view pictures more than 4 on PC version
« Reply #3 on: April 26, 2017, 09:58:38 PM »
@siengnan
Such listing does not exist.
Please reproduce issue on our demo site.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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siengnan

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  • 9 posts
Re: Item page cannot view pictures more than 4 on PC version
« Reply #4 on: April 27, 2017, 12:07:07 PM »
I'm sorry. I sent wrong URL. The right URL is: http://psayfree.com/cars-bikes/cars/rav4-l-2001_i92

I try to reproduce on demo site, it works. Sadly it does not work on my site.

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MB Themes

Re: Item page cannot view pictures more than 4 on PC version
« Reply #5 on: April 27, 2017, 12:09:43 PM »
@siengnan
Make sure you have latest theme version.
Try to uninstall zara configurator plugin.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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siengnan

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  • 9 posts
Re: Item page cannot view pictures more than 4 on PC version
« Reply #6 on: April 27, 2017, 04:41:25 PM »
I just bought the theme 3 days ago. It should not have new update yet.  :(

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siengnan

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  • 9 posts
Re: Item page cannot view pictures more than 4 on PC version
« Reply #7 on: April 28, 2017, 07:07:52 AM »
I uninstall the Zara theme, install it again. Same problem. Still cannot click view to next 5th picture.

I try to activate default theme, it works fine.

Conclusion: problem is really from Zara theme. I am absolutely disappointed.  :-\

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MB Themes

Re: Item page cannot view pictures more than 4 on PC version
« Reply #8 on: April 28, 2017, 09:05:56 AM »
@siengnan
Please PM me login to your FTP.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots