Does accommodate more than 18 sub categories require a lots of time and complex to do on your side or just adding or changing few lines of codes? how can this be custom? osclass allow you to enter more than 18 and i didn't know before hand that Zara didn't show more than 18 sub categories, I had categories already entered in Osclass and works on Bender theme. if this is custom then what is process and cost? Often times I am confused with your support standard, what is it that you actually support?
When i ask support question, either you say plugin not supported and go ask the plugin developer. When i ask about your product, you tell me to develop yourself? is this kind of support you provide your client?
I have purchased payment pro from osclass and 3 other plugins along with it , they provide me with the support and solution.
I am sure you do not want to put yourself into the other developer that do not answer question?
If the product is sold as is then please state it on your site that it has no support.
I purchased your patricia and now zara and maybe more in the near future, and this is the quality support you give to your loyal customer?
rather than providing answer to help you choose to argue about support.