*

MilkyMaine

  • ***
  • 30 posts
HELP!!! Problem Using Child Theme
« on: February 02, 2016, 07:25:18 PM »
Hello, I have been through all your forum post but couldn't find a listing to my problem. I created a zara_child theme so i can comfortable modify the files without loosing it on future updates but i noticed that my child theme is working fine but when i make changes, it doesn't stay. I practically don't see any changes. Can anyone help me with a viable solution? I have really tried but still not working.
« Last Edit: February 02, 2016, 07:50:36 PM by MilkyMaine »

*

MB Themes

Re: Problem Using Child Theme
« Reply #1 on: February 02, 2016, 07:51:36 PM »
@MilkyMaine
We have released version 1.0.8 that should fix issues with child themes (as name of child theme is changed to original one).
You can download from our site now, on osclass market it will take few days/weeks.

Let me know if it helped.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

*

MilkyMaine

  • ***
  • 30 posts
Re: HELP!!! Problem Using Child Theme
« Reply #2 on: February 02, 2016, 11:03:23 PM »
How do i download from your website? I don't seem to know how to. How do i reference it with my purchase from the marketplace?

*

MB Themes

Re: HELP!!! Problem Using Child Theme
« Reply #3 on: February 03, 2016, 06:56:03 AM »
@MilkyMaine
You have guide here:
http://mb-themes.com/content/6-download-theme-plugin

On market you need to wait till new version is validated by osclass team.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

*

MilkyMaine

  • ***
  • 30 posts
Re: HELP!!! Problem Using Child Theme
« Reply #4 on: February 03, 2016, 10:14:44 AM »
I followed your guide but it still doesn't give me a way to download it. I really need it to start working on my project as soon as possible. I can't wait till the market upload it. That will delay my work. Pls give me an alternative.

*

MB Themes

Re: HELP!!! Problem Using Child Theme
« Reply #5 on: February 03, 2016, 10:16:42 AM »
@MilkyMaine
Well, if you bought theme from market, you need to follow market.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

*

MilkyMaine

  • ***
  • 30 posts
Re: HELP!!! Problem Using Child Theme
« Reply #6 on: February 03, 2016, 10:18:41 AM »
There should have been a way to reference the purchase. Either with a product code or something else so i can have access to downloading from both your and the marketplace. Pls help me out ASAP. I can give you my admin details so you can confirm i actually bought the theme. then you can send me the zip file directly please. Or alternatively, you can walk me through fixing the issue at hand.

*

MB Themes

Re: HELP!!! Problem Using Child Theme
« Reply #7 on: February 03, 2016, 10:21:45 AM »
@MilkyMaine
Theme is updated, validation on market is not our job.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

*

MilkyMaine

  • ***
  • 30 posts
Re: HELP!!! Problem Using Child Theme
« Reply #8 on: February 03, 2016, 10:23:19 AM »
@frosticek
Please I need help urgently. Walk me through what i need to do then to fix this issue. Or i give you my admin detail so you can help me update it directly. Please Man!

*

MB Themes

Re: HELP!!! Problem Using Child Theme
« Reply #9 on: February 03, 2016, 10:25:02 AM »
@MilkyMaine
We have provided update, contact osclass team.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

*

MilkyMaine

  • ***
  • 30 posts
Re: HELP!!! Problem Using Child Theme
« Reply #10 on: February 03, 2016, 10:26:01 AM »
My client is already on my neck. I am practically new to osclass. This is the first time i am using it. I really don't know the steps or protocols to follow.

*

MB Themes

Re: HELP!!! Problem Using Child Theme
« Reply #11 on: February 03, 2016, 10:30:18 AM »
@MilkyMaine
If you buy theme from osclass market, you download updates from there.
If osclass market did not validate update yet, there is nothing we can do about it, it is outside us.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

*

MilkyMaine

  • ***
  • 30 posts
Re: HELP!!! Problem Using Child Theme
« Reply #12 on: February 03, 2016, 10:34:49 AM »
Technically you are saying there is nothing you can do to help me through my very first request??  Wow, impressive. Thanks but no thanks cos i really expected more. I have always used themeforest so i thought the process here would be as easy as it is there.

Thanks for your time though.

*

MB Themes

Re: HELP!!! Problem Using Child Theme
« Reply #13 on: February 03, 2016, 10:43:10 AM »
@MilkyMaine
It is not "process here", it is osclass process and we have nothing to do with it, complain there.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

*

MilkyMaine

  • ***
  • 30 posts
Re: HELP!!! Problem Using Child Theme
« Reply #14 on: February 03, 2016, 11:11:37 AM »
All i am asking you is to send me the zip file or help me update it instead. It ain't gonna take much of your time. Just a minimum of 5min process. Please, certain times we compromise somethings. I know you have rules stuffs. but here i am in dire need of your assistance.