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gs_ind

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  • 31 posts
Recaptcha in Contact Seller form not loading correctly
« on: August 06, 2016, 03:57:16 PM »
Hello Frosticek,

The recaptcha in contact seller form(item page & user profile page )is not  loading properly.

1) In item page, recaptcha doesn't appear at all. Only the textbox to enter the captcha appears there.


2) In user profile page, just the recaptcha image appears. It doesn't have options such as refresh, audio, help etc
user profile page


In all other pages it is working perfectly.

I would be very much grateful if you would give me some suggestions to fix it.
Thank you

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MB Themes

Re: Recaptcha in Contact Seller form not loading correctly
« Reply #1 on: August 08, 2016, 08:03:23 AM »
@gs_ind
Add this to your style.css:
Code: [Select]
#contact_form #recaptcha_image {max-width:100%!important;}

On some pages refresh button is not available.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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gs_ind

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  • 31 posts
Re: Recaptcha in Contact Seller form not loading correctly
« Reply #2 on: August 08, 2016, 05:02:46 PM »
Thanks Frosticek for the reply  :)
Meanwhile, I purchased Spam Solution Plugin today. I think it will be better to handle Spam with plugin than using recaptcha which could be really annoying to some users..
Thanks again..

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MB Themes

Re: Recaptcha in Contact Seller form not loading correctly
« Reply #3 on: August 08, 2016, 06:41:30 PM »
@gs_ind
I think so as well.
Welcome ;)
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots