*

kriskoyk

  • *****
  • 398 posts
The user does not receive the confirmation email
« on: Yesterday at 04:28:39 PM »
When a user requests an email address change, they do not receive the confirmation email. (Test emails in the general settings are delivered successfully.)

*

MB Themes

Re: The user does not receive the confirmation email
« Reply #1 on: Yesterday at 04:33:58 PM »
Mail server issue, mail probably goes to spam because it has link
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

*

kriskoyk

  • *****
  • 398 posts
Re: The user does not receive the confirmation email
« Reply #2 on: Yesterday at 05:58:35 PM »
Yes, it was that simple. I hadn't noticed it. It's the phone's fault for not having a spam folder.

*

kriskoyk

  • *****
  • 398 posts
Re: The user does not receive the confirmation email
« Reply #3 on: Yesterday at 08:01:26 PM »
I was mistaken; the emails aren't in the spam folder either. When I click on "change email," it redirects me to the home page.

*

MB Themes

Re: The user does not receive the confirmation email
« Reply #4 on: Today at 08:12:42 AM »
No it's usually low email domain authority.
You create mail and start sending emails with link - that usually looks like spam.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

*

kriskoyk

  • *****
  • 398 posts
Re: The user does not receive the confirmation email
« Reply #5 on: Today at 09:49:55 AM »
In user-profile.php, I was using code from an older BETA version. I updated the code snippet to BETA version 1.8.1, and confirmation messages are now being sent correctly. However, a minor issue remains: after I confirm the change, the email address displayed under "Current email" does not update immediately—it continues to show the old email—even though the new email appears in the "My Profile" column on the left. The update only takes place after I close the site completely and reopen it using the new email.