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pitbull

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  • 98 posts
Problem with categories in business profile
« on: March 02, 2019, 10:29:46 PM »
Hi frosticek.

I have an issue regarding the categories in Business profile plugin. Every time i go to the "edit business profile" page  i select 2-3 of the categories for my business profile but when i click the submit button it saves every change i make except the categories. The categories are always unselected after i click the submit button. I checked the debug log file for errors but is there isn't any error!!! the same at console. Every other field like Business working hours , supported payments etc are saved without any problem.

I uninstalled the plugin and installed it many times but the problem is always there !! Also i checked if the folder of the plugin is writable and is also ok.

Really dont know what else to check !! Need your help.

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MB Themes

Re: Problem with categories in business profile
« Reply #1 on: March 03, 2019, 08:59:23 PM »
@pitbull
What is your url?
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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pitbull

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  • 98 posts
Re: Problem with categories in business profile
« Reply #2 on: March 04, 2019, 01:55:45 PM »
I m not online yet. Testing environment in my local machine using lampp.

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MB Themes

Re: Problem with categories in business profile
« Reply #3 on: March 04, 2019, 02:33:37 PM »
@pitbull
Ensure you have all the fields in bpr tables in databse.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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pitbull

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  • 98 posts
Re: Problem with categories in business profile
« Reply #4 on: March 05, 2019, 03:49:05 PM »
Thanks Frosticek. I ll take a look there and i ll let you know

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pitbull

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  • 98 posts
Re: Problem with categories in business profile
« Reply #5 on: March 06, 2019, 06:39:50 PM »
@pitbull
Ensure you have all the fields in bpr tables in databse.

@frosticek I double checked the bpr tables in database and all of their columns are there. However  the field
Code: [Select]
s_category_ids  from the table
Code: [Select]
t_user_business_profile remains always empty !!!
I m hitting my head in the table all those days to figure out what happens as i dont get any error in debug/error file !!!

I really need to assign every business to specific categories and i can't. I dont know what else to do !!!!

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pitbull

  • ***
  • 98 posts
Re: Problem with categories in business profile
« Reply #6 on: March 06, 2019, 07:30:55 PM »
@pitbull
Ensure you have all the fields in bpr tables in databse.

@frosticek I double checked the bpr tables in database and all of their columns are there. However  the field
Code: [Select]
s_category_ids  from the table
Code: [Select]
t_user_business_profile remains always empty !!!
I m hitting my head in the table all those days to figure out what happens as i dont get any error in debug/error file !!!

I really need to assign every business to specific categories and i can't. I dont know what else to do !!!!


UPDATE: Frosticek mark it as SOLVED. The plugin works absolutely perfect. The problem caused by an external use of a js library i use on my theme. By disabling the library i was able to select/save the categories in the database. This might be useful for other users too.