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bgd

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  • 24 posts
Help - phone number not displayed completely when clicked
« on: August 22, 2022, 10:59:59 AM »
Hello,

I'm using the gamma theme and I've activated item page cache.
The problem is that the complete number is not displayed when you click on it.


Is there any solution? Thank you.

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MB Themes

Re: Help - phone number not displayed completely when clicked
« Reply #1 on: August 22, 2022, 09:42:23 PM »
I do not think cache is issue, I suppose you have javascript error in browser console.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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bgd

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  • 24 posts
Re: Help - phone number not displayed completely when clicked
« Reply #2 on: August 22, 2022, 11:31:31 PM »
Hi,

You are right, but this java error appear when I activate cache for item page.

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MB Themes

Re: Help - phone number not displayed completely when clicked
« Reply #3 on: August 24, 2022, 09:03:45 AM »
@bgd
Well something if wrong there, you must resolve such javascript issues.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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bgd

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  • 24 posts
Re: Help - phone number not displayed completely when clicked
« Reply #4 on: August 24, 2022, 09:08:29 AM »
Thank you for you reply.

I will install the last version of gama theme without changes from my side and I will let you know.

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bgd

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  • 24 posts
Re: Help - phone number not displayed completely when clicked
« Reply #5 on: August 24, 2022, 10:23:26 AM »
Unfortunately the error is still present.


I specify that I also use the optimization present on osclass for css and js. Without optimization the error is still present.

I am still studying the problem...

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MB Themes

Re: Help - phone number not displayed completely when clicked
« Reply #6 on: August 26, 2022, 01:20:58 PM »
@bgd
Well optimization is probably used incorrectly and cause problems. Some scripts cannot be included in optimization.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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bgd

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  • 24 posts
Re: Help - phone number not displayed completely when clicked
« Reply #7 on: September 22, 2022, 11:03:38 PM »
Hi,

I found the problem. Compress Cached Files was ON.


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MB Themes

Re: Help - phone number not displayed completely when clicked
« Reply #8 on: September 24, 2022, 09:48:26 PM »
@bgd
Thanks for feedback. Yes sometimes this is not supported on hosting.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots