This topic contains a post which is marked as Best Answer. Press here if you would like to see it.
*

Lucasdelton

  • ***
  • 41 posts
my site stops sending alert messages
« on: March 05, 2021, 04:21:39 PM »
Hi, my site stops sending alert messages to followers

*

MB Themes

Re: my site stops sending alert messages
« Reply #1 on: March 05, 2021, 05:45:04 PM »
Check your mail server configuration
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

*

Lucasdelton

  • ***
  • 41 posts
Re: my site stops sending alert messages
« Reply #2 on: March 05, 2021, 05:52:18 PM »
I did not change anything in the configuration, see, if possible, ask for help on how to configure

see the attachment

*

MB Themes

Re: my site stops sending alert messages
« Reply #3 on: March 05, 2021, 08:16:57 PM »
That is no setting at all. Check docs and setup mail server properly.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

*

Lucasdelton

  • ***
  • 41 posts
Re: my site stops sending alert messages
« Reply #4 on: March 05, 2021, 09:10:18 PM »
and where to find that docs?

*

MB Themes

Re: my site stops sending alert messages
« Reply #5 on: March 07, 2021, 01:47:24 PM »
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

*

Lucasdelton

  • ***
  • 41 posts
Re: my site stops sending alert messages
« Reply #6 on: March 08, 2021, 08:07:02 PM »
hi friend, I did the configuration as it comes in the docs, but I realized that this problem is not due to the configuration, because even the emails stopped without having changed the email configuration, I contacted my hosting, to see if it has to do with the limit of uploads, and I saw that I haven't even used almost any of the smtp messages, this problem comes from the osclass script. please check this for a new update.

*

MB Themes

Re: my site stops sending alert messages
« Reply #7 on: March 08, 2021, 09:32:38 PM »
@Lucasdelton
Check docs.
Most people tell they did, but none of them did also read what is there.
There is no problem with osclass, using latest PHP mailer library and it works fine.
Simply read docs, line by line, test configuration properly.
I can at least 3 problems with your configuration that you surely did not try / check / test.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

*

Lucasdelton

  • ***
  • 41 posts
Re: my site stops sending alert messages
« Reply #8 on: March 08, 2021, 09:46:57 PM »
I tried to do this and nothing is working, if you could leave an email for me to send you my website login, so that you can test this for me?

*

Lucasdelton

  • ***
  • 41 posts
Re: my site stops sending alert messages
« Reply #9 on: March 12, 2021, 10:58:12 PM »
please friend, help me, i'm losing a lot of users for not receiving confirmation emails

*

MB Themes

Re: my site stops sending alert messages
« Reply #10 on: March 13, 2021, 12:08:36 PM »
@Lucasdelton
Please PM me details with your mail server configuration from hosting as well as oc-admin login & url
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

Marked as best answer by frosticek on March 13, 2021, 12:54:18 PM
*

Lucasdelton

  • ***
  • 41 posts
Re: my site stops sending alert messages
« Reply #11 on: March 13, 2021, 12:47:28 PM »
Thanks, but I was able to configure it was a hostname problem, my hosting changed the old hostname, added the new one and it's working

*

Lucasdelton

  • ***
  • 41 posts
Re: my site stops sending alert messages
« Reply #12 on: March 13, 2021, 12:55:20 PM »
but I have another concern, I am trying to translate a text in my theme but that text is not in the PO file, what should I do?
 see screnshoot

my site: https://maisemprego.net/

*

MB Themes

Re: my site stops sending alert messages
« Reply #13 on: March 13, 2021, 01:22:32 PM »
You can update PO file from source to make sure everything is there, I will check it as well
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots