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webcity

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  • 219 posts
Final level category not working
« on: June 16, 2022, 09:55:07 AM »
Hi,

In Osclass setting I haven't enabled the option: "Allow users to select a parent category as a category when inserting or editing a listing"

My site uses 3 or more category levels. Example: For Sale / Computers / Laptop / Accessories

When a customer place an advert using the Category Auto Complete option it shows the non final category categories, for example Computers instead of Accessories.

Can you suggest a solution to the problem?

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MB Themes

Re: Final level category not working
« Reply #1 on: June 16, 2022, 12:54:56 PM »
@webcity
Can you send step by step guide how to reproduce on demo?
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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webcity

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  • 219 posts
Re: Final level category not working
« Reply #2 on: June 20, 2022, 04:34:08 PM »
Hi,

In your demo I can't find more than 2 levels in the categories.

If you create a category: For Sale / Animals / Cats / Mixed

Then search for cats, you will be able to post to this category even though it is not the final category, "Mixed" is the final category.

Many thanks

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MB Themes

Re: Final level category not working
« Reply #3 on: June 30, 2022, 09:57:38 AM »
@webcity
Using which category selector?
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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webcity

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  • 219 posts
Re: Final level category not working
« Reply #4 on: December 08, 2022, 02:33:36 AM »
Hi,

When selecting the option to: Category selection on Publish page : Autocomplete

I have the following structure for iPhone mobile phone category:

For Sale / Phones / Mobile Phones / iPhones

I only want the customer to be able to choose the final level category, which is iPhones.

But if the customer types "phone" in the autocomplete box, they can choose to place their ad in Mobile Phones or Phones which are not the final level category.

I have selected the option in settings to post in the final category only.

Can anyone suggest how to resolve the problem as I want to use the Autocomplete option and not the other options?

Many thanks

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MB Themes

Re: Final level category not working
« Reply #5 on: December 13, 2022, 02:37:22 PM »
@webcity
You must use different more suitable type of selector, recommend cascading dropdowns ;)
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots