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oscman

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  • 227 posts
[BUG] No atachment when contacting through listing
« on: March 14, 2017, 06:03:27 PM »
Attachment is not sending when you are contacting seller through listing:

Steps to reproduce:
Login to demo acount at https://veronika.mb-themes.com/

1. go to https://veronika.mb-themes.com/for-sale/tablets/apple-ipad-mini-4_i120

2. scroll down to contact, type your message, add attachment image, send

3. go to your sent message in dashboard and see there is no attachment just the text.

Another bug:

After you contact through listing it says Message successfully send, if you click on Send next message under that then the contact form info(email,name,phone) are blank

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MB Themes

Re: [BUG] No atachment when contacting through listing
« Reply #1 on: March 14, 2017, 07:37:20 PM »
@oscman
I will take a look on attachments in next update, there was probably change on 3.7


Quote
After you contact through listing it says Message successfully send, if you click on Send next message under that then the contact form info(email,name,phone) are blank
That is correct
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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oscman

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  • 227 posts
Re: [BUG] No atachment when contacting through listing
« Reply #2 on: March 14, 2017, 07:40:08 PM »
Quote
That is correct
I think it would be more correct if it keep your loged in credentials what is the point of clearing them?

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MB Themes

Re: [BUG] No atachment when contacting through listing
« Reply #3 on: March 14, 2017, 07:44:30 PM »
@oscman
Avoid spam.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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oscman

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  • 227 posts
Re: [BUG] No atachment when contacting through listing
« Reply #4 on: March 14, 2017, 07:59:23 PM »
This gives bigger problem. Logged in user can spam the same listing with any credentials he wants, the seller will get his inbox full with spam and he can't even delete it

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MB Themes

Re: [BUG] No atachment when contacting through listing
« Reply #5 on: March 14, 2017, 08:02:16 PM »
@oscman
Welcome to 21th century.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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terry

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  • 39 posts
Re: [BUG] No atachment when contacting through listing
« Reply #6 on: April 12, 2017, 12:02:28 PM »
Hi there

Is there a fix for the no attachment issue yet? I'm having the same problem where images attached are not actually attached to the email on receipt.

Thanks

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MB Themes

Re: [BUG] No atachment when contacting through listing
« Reply #7 on: August 31, 2017, 03:25:32 PM »
@terry
Not yet, we are using original osclass functions for this, but attachment is ignored.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots

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reflexus

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  • 146 posts
Re: [BUG] No atachment when contacting through listing
« Reply #8 on: September 17, 2020, 03:58:08 PM »
@terry
Not yet, we are using original osclass functions for this, but attachment is ignored.

Is this fixed, how to add attachment to contact item form in Alpha?