*

Mostapha R.

  • *
  • 20 posts
Duplicated Threads
« on: May 08, 2019, 04:12:05 PM »
Hello guys,

We have get Duplicated Threads problem in the plugin, that happens when the same customer send one or more message through the Osclass contact form, the plugin opens new thread for the same listing, instead of adding new message to the current thread!

I've attached example of the duplicates we got. 

*

Mostapha R.

  • *
  • 20 posts
Re: Duplicated Threads
« Reply #1 on: May 09, 2019, 08:25:25 PM »
any help guys?

*

MB Themes

Re: Duplicated Threads
« Reply #2 on: May 31, 2019, 04:15:05 PM »
@Mostapha
If I remember correctly, you got answer via support ticket.
User can create as many threads as needed for each item, it's not duplicate just has same ID, as when contact seller functionality is replaced with instant messenger plugin, title must be auto-generated.
  To get fast support, we need following details: Detail description, URL to reproduce problem, Screenshots